Product Owner

Join our Legal Solutions team as a Product Owner – VP and drive innovative legal technology products, process improvements, and impactful change in a dynamic, collaborative environment

As a Product Owner - VP within the Legal Solutions team, you will support technology and operational work streams required to execute several Legal products. This role offers the chance to contribute to major programs, enhancing legal practices and promoting positive change across the department. Reporting to the Matter Management Product Director, you'll be based in Mumbai or Columbus, OH, working full-time in the office. You'll manage Legal applications, support data-promoten solutions, and partner with the business for process reviews and data analysis in an Agile environment. We're looking for a highly motivated team member who can navigate complexity, adapt to changing priorities, and lead in a fast-paced setting.

Job Responsibilities

• Support Legal Solutions throughout all phases of solution ideation, development, user acceptance testing and deployment
• Align requirements, expectations and implementation of optimized process and technology solutions across key partners and technology.
• Analyze business, operational , end-user and non-functional requirements for new features and breakdown into user stories with clearly written acceptance criteria
• Conduct end to end process analysis, data analysis, process flows, identify pain points and data mapping as necessary
• Perform validation and thorough testing of data driven applications before release to stakeholders; participates in planning and execution of user acceptance testing, triage issues and works with development team to resolve.
• Partners closely with Data Quality Team and Lead Development engineers in sharing requirements and goals, creating stories/story pointing, and communicating throughout the development process
• Communicating regularly on progress, program status, and release content
• Support timely resolution of Production issues/inquiries and access requests, working closely with Legal support teams (Legal Vendor Maintenance, Billing Support, Third Party Oversight, Finance, Concierge, OCVM), users and our Technology partners
• Lead user training sessions to demonstrate system capabilities and conduct user outreach to understand pain points and process/system improvement opportunities
• Understand risks, issues, and action items and engage and collaborate well with other subject matter experts and program lead, as needed
• Contribute to a culture of engagement, inclusion, diverse thought and continuous improvement

Required qualifications, skills, and capabilities

• Minimum 5 years of relevant product owner / business analyst / project management experience required, including for mid-sized technology buildouts and deployments with accompanying process changes
• Experience with Agile processes
• Strong analytical, data management and requirements gathering skills
• Strong verbal and written communication skills
• Ability to quickly understand complex subject matter
• Solid strategic thinking and problem-solving skills with the ability to collect data, interact with diverse stakeholders and identify issues and solutions
• Confident, ready to escalate / seek help when needed
• Highly organized, detail-oriented and able to multi-task and prioritize issues
• Enthusiastic in driving organizational change, collaborative, a team player with a strong interest in learning
• Ability to work independently and be self-motivated with strong interpersonal and influencing skills
• Proficient in Microsoft applications, including ability to create effective presentations using PowerPoint

Preferred qualifications

• Familiarity with reporting tools (Tableau, Business Objects)
• Legal and/or financial services industry background