People Support Administrator

3 days ago


Phaltan, Maharashtra, India Cummins Talent Acquisition Full time

The People Support Administrator - Level III provides comprehensive administrative support across complex HR matters for employees, managers, and the People Support team. This role ensures smooth execution of HR processes, enhances the employee experience, drives operational efficiency, and ensures compliance with local legislation and company policies. The incumbent supports the employee lifecycle, resolves basic employee and manager inquiries, and contributes to continuous improvement in HR administration within the geography or sub-geography.

Key Responsibilities:
  • Maintain accurate workforce data and drive efficiency in HR administrative processes to ensure seamless support for managers and employees.
  • Support employee and manager inquiries at a basic level and provide timely resolutions.
  • Deliver integrated people administration solutions that leverage technological tools, standardization, and automation.
  • Perform accurate data entry of workforce information and maintain employee records in HR systems.
  • Execute standard HR business processes within the defined geography or sub-geography, meeting quality and timeline expectations.
  • Ensure adherence to HR policies, procedures, and compliance with local legislation.
  • Partner with Total Rewards Operations to assist in compensation and benefits administration.
  • Prepare employment contracts, letters, and other HR documentation ensuring legal and policy compliance.
  • Coordinate engagement activities and support mediclaim processes.
  • Serve as an absence partner for the Advisor and support low-complexity grievance resolution, including plant rounds.
  • Manage administrative processes for inter-entity transfers and BTE EPR sharing.
  • Execute purchase orders (POs) for HR services, gifts, and engagement activities.
  • Champion excellent customer support and contribute to process optimization and continuous improvement initiatives.


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