German Language Expert

2 days ago

Gurgaon, Haryana, India Talent Advisors Full time US$ 40,000 - US$ 80,000 per year

Job Title: Customer Service Representative German Language Expert

To apply, Call/WhatsApp HR Parvez at

Job Description:

We are seeking a skilled Customer Service Representative fluent in German to provide exceptional support to our German-speaking customers. The ideal candidate will handle inquiries, resolve issues, and ensure a positive customer experience through clear and professional communication. Strong problem-solving abilities and a customer-first attitude are essential.

Key Responsibilities:

  • Respond promptly and effectively to customer inquiries via phone, email, and chat in German.
  • Resolve customer issues with empathy and professionalism.
  • Maintain accurate records of customer interactions.
  • Collaborate with other teams to improve service quality.
  • Provide product and service information to customers.

Requirements:

  • Fluent German speaker with excellent written and verbal skills
  • Previous experience in customer service preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle difficult situations calmly and efficiently.

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