Kotak Mahindra Bank Ltd

2 weeks ago

Navi Mumbai, Maharashtra, India Career Empower Full time ₹ 3,00,000 - ₹ 4,25,000 per year

Urgently we are hiring for Kotak Mahindra Bank Ltd. This is a permanent Bank On Roll / Pay-Roll Job.

=> This is "Contact Centre Branch" (Non-Branch Banking) based Job,

=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.

=> This will be permanently working from office only (Not a Work From Home).

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Job Designation: Virtual Relationship Manager- VRM (It's Outbound / Telesales Profile)

Position Grade: Assistant Manager- M1 / Deputy Manager- M2

Job Location: Wagle Estate (Thane-West).

This is "Contact Centre Branch" (Non-Branch Banking) based Job,

Eligibility Criteria:

  • Must be at least minimum 1 year to 5 years of Sales Experience with Banking or Non-Banking both will be considered.
  • Must be at least Graduate any stream.
  • Must have good communication as well as Sales & Convincing skills.
  • Age should be maximum 32 years.
  • Female candidates will be proffered, Male candidates also can apply.
  • Must be comfortable to work in (Thane-West location)

Job Description/Responsibility:

  • To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors.
  • Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets.
  • This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales.
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
  • Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
  • Complete the logs specified by the process (End-of-day target).
  • Adherence to Information Security norms & quality process norms.
  • To be aware of and comply with any updates about the process.
  • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Salary Package: Annual CTC 3.00 to 4.25 Lac per annum plus performance based Incentives.

PF, Gratuity, Mediclaim & Insurance cover (as per policy).

Other Job Benefits & Features:

=> Working Day-: 5 Days working in a week.

=> Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday.

=> Shift Timing-: This is a completely fixed day shift, the shift timing from 9.30 am to 6.30 pm.

=> This is "Contact Centre Branch" (Non-Branch Banking) based Job,

=> This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work.


How To Apply:

=> Interested candidates need to apply via by clicking apply link on same the page

or

Need to forward the updated CVs / Resumes at: and mention in the subject line "Kotak-VRM-280"

or

=> Also can share updated CVs / Resumes via WhatsApp on: Mention in the subject line "Kotak-VRM-280"

if your CV / profile got shortlisted with us we will contact you back.

For Any kind of query or concern can contact us

Strictly in between 10.00 am to 6.00 pm only Mob:

Regards

Career Empower (Hr-Team)

On Behalf of Kotak Mahindra Bank

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