Kotak Mahindra Bank
4 days ago
Urgently we are hiring for Kotak Mahindra Bank Limited, This is a permanent Bank On Roll / Pay-Roll Job.Job Designation: Service Assurance Officer (Escalations on Email Chat & Call)Role Category: Customer ServicePosition Grade: Assistant Manager - M1 / Deputy Manager - M2Job Location: Thane-WestEligibility Criteria:Must have minimum 1 year to 5 years Experience on (Escalation on Calls into Customer Servicing role with only on Banking experience person need to apply.Flexible to get scattered 8 Week Offs in a month with 9 hours working in a day shift including Sunday/holidays.Must be at least Graduate any stream.Must have Excellent communication as well as writing skills.Age should be maximum 32 years.Male & Female both can apply.Must be comfortable to work in Wagle Estate - (Thane-West)Job Description & Responsibility:To respond to customer complaints/issues received on calls/emails and provide effective resolution.To handle escalations at level 1 and ensure that the complaint gets resolved rather than getting further escalated.Seek advice and escalate the issue to relevant teams.Co-ordinate and follow up with support teams for resolution of customer complaints.To ensure that customers do not have to approach senior management for resolution of issues.Maintain TAT of commitments given to customer.Escalate the issue to higher ups whenever required.Maintain the data of escalations which will be required for training need and analysis for the teams. This data will also be used to analyze the current processes and future processimprovements to better customer experience.Suggest process improvements.Candidate Desire Profile:Minimum 1-2 experience on Escalation on Calls into customer service role.Minimum Should be Graduate.Excellent communication skills Verbal & Written both.Flexible to get scattered 8 Week Offs in a month with 9 hours working in a day shift including Sunday/holidays.Good listening skills and strong communication abilities.Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization.Should be able to establish rapport quickly with peers, managers & customers.Salary Package: Annual CTC 3.50 to 4.30 Lac per annum plus performance based Incentives. PF, Gratuity, Mediclaim & Insurance cover (as per policy).Other Job Benefits & Features:=> Working Day-: 5 Days working in a week, Flexible to work on weekends like Saturday, Sunday & any of public holidays.=> Shift Timing for Female: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift).=> Shift Timing for Male: This is a 24x7 based rotational shift, Should be comfortable to work in night shift.How To Apply:=> Interested candidates need to apply via by clicking apply link on same the page.or=> Need to forward the updated CVs / Resumes at: and mention in the subject line Kotak-SAO-285or=> Also can share updated CVs / Resumes via WhatsApp on: mention in the subject line "Kotak-SAO-285"=> For Any kind of assistance or query call us:Between 10.00 am to 5.00 pm only (do not call beyond the timings) Mobile Number *Note: if your CV / profile got shortlisted with us we will contact you back.RegardsCareer Empower (Hr-Team)On Behalf of Kotak Mahindra Bank
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Hiring For kotak Bank
1 day ago
Navi Mumbai, Maharashtra, India Kotak Bank Full timeSales Executive – Kotak Bank Sales experience required (no freshers) Graduate, age 18–32, basic English CTC up to 3.10 LPA + incentives; up to 4 LPA for 3+ yrs exp Fixed shift, 8 offs/month. No gap >6 months. Required Candidate profileAge: 18–32 years No long employment gaps Week Offs: 4/month, 6 after 6 months Location: Wagle Estate, Thane West Apply...
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Hiring For Kotak Mahindra Bank
5 days ago
Navi Mumbai, Maharashtra, India Teleperformance (TP) Full timeKotak Mahindra Bank - customer care Role:Handle outbound customer calls for 811 digital bankingCross-sell banking productMeet sales & service targetRequirements:Min 6 months sales expGraduate Excellent ENG communicationSal: Upto 3.5 LPA CTC Required Candidate profileAge: 18–32 yearsNo long employment gapsShift: 9-hour rotational (8 AM–8 PM)Week Offs:...
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Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeDescriptionAbout Us: Kotak811 is a completely digital, in-your-phone, mobile bank. It was founded in 2016 to help India adapt, evolve, and eventually overcome the barrier of digital banking and make it accessible to all. Our sole aim is to bring you the excitement and ease of digital banking with the trust and reassurance of Kotak Mahindra Bank's experience...
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Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeDescriptionAbout Us: Kotak811 is a completely digital, in-your-phone, mobile bank. It was founded in 2016 to help India adapt, evolve, and eventually overcome the barrier of digital banking and make it accessible to all. Our sole aim is to bring you the excitement and ease of digital banking with the trust and reassurance of Kotak Mahindra Bank's experience...
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Sales Executive
3 days ago
Navi Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeKotak Mahindra Bank - Outbound Process (ON ROLL) Handle outbound customer calls for Kotak 811 Average Communication skills in English Salary: upto 3,10,000 CTC (upto 24K Incentives ) 3 Year Exp: 4,00,000 CTC No working gaps more than 6 month Required Candidate profileQualification: Any Graduate to Postgraduate Age: 18–32 years Location: Thane...
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811 digital banking Today
3 days ago
Navi Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeKotak Outbound Sales Officer Average Communication skills in English Min 6 months sales Exp Sal: Upto 3.1 LPA CTC + Incentives upto 24K3year Exp: upto 4 LPA CTC 8 week offs in a month No long employment gaps / 6 month Required Candidate profileAge: 18–32 Yr No long employment gaps Shift:9-hour rotational (8 AM–8 PM) Week Offs:4/month, 6 after 6...
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Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeDescriptionThis is an Internal document.About UsKotak811 is a completely digital, in-your-phone, mobile bank. It was founded in 2016 to help India adapt, evolve, and eventually overcome the barrier of digital banking and make it accessible to all. Our sole aim is to bring you the excitement and ease of digital banking with the trust and reassurance of Kotak...
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Sal upto 25K
3 days ago
Navi Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeKotak Mahindra Bank - customer care Handle outbound customer calls for 811 digital banking Cross-sell banking product Meet sales & service target Min 6 months sales exp Avg english communication Sal: Upto 3.1 LPA CTC (Upto 24K incentives) Required Candidate profileAge: 18–32 years No long employment gaps Week Offs: 4/month, 6 after 6 months ...
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Outbound sales officers
1 day ago
Navi Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeKotak Mahindra Bank - customer care Handle outbound customer calls for 811 digital bankingCross-sell banking productMeet sales & service targetMin 6 months sales expAvg english communicationSal: Upto 3.1 LPA CTC (Upto 24K incentives) Required Candidate profileAge: 18–32 years No long employment gaps Week Offs: 4/month, 6 after 6 months Location: Wagle...
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Outbound Process
1 day ago
Navi Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeKotak Mahindra Bank - customer care Handle outbound customer calls for 811 digital bankingCross-sell banking productMeet sales & service targetMin 6 months sales expAvg english communicationSal: Upto 3.1 LPA CTC (Upto 24K incentives) Required Candidate profileAge: 18–32 years No long employment gaps Week Offs: 4/month, 6 after 6 months Location: Wagle...
