Application Support Engineer-PagerDuty,Servicenow,AI Tools

1 day ago

Hyderabad, Telangana, India Sdna Global Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Primary


• Enterprise application support management


• Monitoring and observability tools: PagerDuty, Datadog, Prometheus, Splunk


• Incident management platforms: ServiceNow, Jira Service Management


• Expertise in leveraging Automation & AI Tools to drive efficiency in technical

support


•

Secondary [ Good to have ]


• AI/ML Integration in Support  Experience building smart support tools like

chatbots, summarizers, and LLM-based agents


• Experience with cloud platforms: AWS, GCP, Azure


• DevOps practices


• Containerization: Docker


• Orchestration: Kubernetes

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