Senior Site Reliability Engineer

8 hours ago

Pune, Maharashtra, India Global Payments Full time US$ 90,000 - US$ 1,20,000 per year

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Key Responsibilities:

  • Maintain and troubleshoot production cloud infrastructure to ensure optimal performance and uptime.
  • Apply patches, updates, and security configurations across cloud environments.
  • Execute scheduled releases, ensuring successful deployment of application updates.
  • Manage and optimize CI/CD pipelines using Jenkins, implementing best practices for automated testing and deployment.
  • Monitor system performance and provide incident response to resolve production issues promptly.
  • Collaborate with development and operations teams to implement scalable and secure cloud solutions.
  • Develop and maintain technical documentation for cloud architecture, processes, and configurations.
  • Implement monitoring and logging to proactively identify and resolve system issues.
  • Assist in disaster recovery planning and execution to ensure data integrity and business continuity.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
  • 2+ years of experience in cloud engineering or system administration.
  • Strong proficiency with AWS services, including EC2, S3, RDS, Lambda, and VPC.
  • Knowledge of logging and monitoring frameworks (e.g., ELK stack, Splunk).
  • Hands-on experience with Jenkins for CI/CD pipeline management.
  • Knowledge of infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
  • Strong scripting skills in Bash, Python, or similar languages.
  • Experience with monitoring tools such as CloudWatch, Datadog, or Prometheus.
  • Excellent problem-solving and troubleshooting skills.
  • Ability to work effectively in a fast-paced, collaborative environment.
  • Written and spoken proficiency in English

Preferred Skills:

  • Experience with containerization technologies (e.g., Docker, Kubernetes).
  • Familiarity with security best practices for cloud deployments.
  • Understanding of Agile and DevOps methodologies.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact

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