Customer Service Representative

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...

Promptly and professionally address customer questions and concerns across various communication channels. Resolve Complaints: Handle and troubleshoot customer issues or complaints, providing appropriate solutions and alternatives within established time limits, and following up to ensure resolution. Process Transactions: Manage orders, forms, applications,...

Supervise, train, coach, and motivate a team of customer service representatives. Customer support: Handle and resolve escalated customer complaints, answer inquiries, and provide technical or general support. Strategy and process improvement: Develop and implement customer service policies, create loyalty programs, and design strategies to meet and exceed...

Profile: BPO Telecaller Sales Process (Voice)Location: Chandan NagarEligibility Criteria:Qualification: 12th Pass / Any GraduateExperience: Freshers / Exp. Both Can applyLanguages Required: Marathi & Hindi (English - basic to average)Skills:Good communication and listening skillsBasic computer knowledgeCustomer handling and persuasion skillsSalary :Salary:...

Process: Outbound Voice Process Marathi /Hindi & Good English Communication. Providing service to the customers. Salary:- 14,000 To 16,000 + Incentives Freshers/Experienced both can apply. Handling Inbound And Outbound calls Required Candidate profileQualification: HSC And Above Job Location:- Mantri IT Park, Pune Apply Now,To schedule your...

Process: Domestic BPO - Telecaller (inbound and outbound calling)Job Location: Wadgaon Sheri, PuneRole & responsibilities:Salary:- Upto 16,000 + Unlimited IncentivesImmediate JoiningFreshers & experience both can applyBasic communication in Marathi and HindiShift Time: 9:30am To 6:30pmPreferred candidate profile:Min qualification- HSC Pass & Immediate...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Answering calls, emails, chats; addressing questions, complaints, and providing product/service info. Order/Transaction Management: Processing sales, returns, exchanges, and ensuring data accuracy. Support & Operations: Assisting colleagues, managing basic admin tasks, stocking, or supporting specific areas like click-and-collect. Record Keeping: Maintaining...

Client & Business Development: Identify new business opportunities, generate leads, prospect clients (cold calls, emails), and build long-term relationships.Sales & Negotiation: Give presentations, demonstrate products/services, negotiate contracts, meet sales targets, and process orders/payments.Account Management: Manage existing client accounts, ensure...

Key Responsibilities:Handle Inquiries: Respond to customer questions and issues via live chat platforms in real-time.Troubleshoot & Resolve: Diagnose problems and provide clear, effective solutions for products or services.Multitask: Manage multiple chat conversations simultaneously while maintaining quality.Document Cases: Accurately track and update...