Customer Experience Associate

Manage large amounts of calls and emails, and social media chat, if required.Identify and assess customer's needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Build sustainable relationships and trust with customers through open and interactive...

Company DescriptionNAFIS is currently hiring for a prestigious client looking for dedicated and articulate Customer Support Associates. If you have a knack for problem-solving and excellent communication skills, we want to hear from youRole DescriptionThis is a full-time on-site role for a Customer Support Associate based in New Delhi. The Customer Support...

A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization.

Overview The Customer Success Associate plays a critical role in ensuring that customers achieve their desired outcomes while using the company's products or services. This position is vital as it not only focuses on customer satisfaction but also fosters long-term relationships and alliances between the company and its customers. The associate is...

Customer Success Associate As a Customer Success Associate, you will play a pivotal role in ensuring our customers achieve their desired outcomes while using our products or services. The ideal candidate will be the primary point of contact for customers, helping them understand our offerings, resolve any issues they may encounter, and maximize the value...

Job descriptionAmit Sudershan & Associates, a 27 years old chartered Accountant Firm and rendering multifarious services to its clientele, is hiring Qualified Chartered Accountants with experience of 2+ years for its NSP, Delhi Office.We are looking for qualified professionals to join our expert team and grow with us.Position: Chartered AccountantExperience:...

Location: Netaji Subhash Place, Delhi-110034About Surepass TechnologiesSurepass Technologies is a leading provider of identity verification and onboarding solutions, enabling businesses to verify users securely and seamlessly. Our mission is to build trust in digital transactions by offering cutting-edge APIs and solutions that empower organizations to...

Company ProfileCustomerCapitaloperates in the exciting and fast-growing domain of loyalty and customer engagement. We are an end-to-end loyalty marketing company that runs its own loyalty programs in partnership with large companies (such as banks, conglomerates, etc.). We are a funded company started by veterans in the Indian Industry.We own a SaaS...

Job DescriptionTLC DigiTech Pvt. Ltd. is an innovative, marketing-oriented, design-led organization, uniquely providing a complete suite of solutions across digital, tech and services. Our products leverage insights gained working with global hospitality brands for acquisition, lifecycle management and data monetization. We use the best tech platforms to...

Being a CEM, the roles and responsibilities are:To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.Improve customer service experience, create engaged customers and facilitate organic growth.Take ownership of customer issues and...