Customer Service Sales Specialist
3 days ago
Company Description
Bazaar helps you build your online store and start selling in just a few minutes. Reach new sellers across India, wherever you are. Test new marketing strategies, drive sales, and trade on the trust we've built with accurate, timely delivery.
Role Description
This is a full-time on-site role for a Customer Service Sales Specialist located in Hyderabad. The primary responsibilities include addressing Sellers onboarding and inquiries, ensuring customer satisfaction, maintaining phone etiquette, and enhancing the overall customer experience. The Customer Service Sales Specialist will also identify customer needs, provide appropriate solutions, and ensure timely and accurate responses to all customer concerns.
Qualifications
- Customer Support, Customer Service, Customer Satisfaction skills
- Phone Etiquette and Customer Experience skills
- Excellent communication and interpersonal skills
- Ability to handle multiple tasks simultaneously
- Experience in a sales or customer service role is a plus
- High school diploma or equivalent; bachelor's degree preferred
- Hindi, English and any South Indian Language will be addon.
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