Splunk Solution Engineer

1 week ago

Ahmedabad, Gujarat, India iOPEX Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role: Splunk Solution Engineer

Location: Ahmedabad

Experience: 5+ years

Shift: Rotational including night shift

Work mode: Work from office

Job Brief

  • Provide consistent high quality technical support for customers through email, phone or other tools preferred by clients.
  • Communicate effectively with requestors and next level systems and service management throughout the problem management process to ensure that all communications are timely and accurate.
  • Follow documented support procedures; manage each issue through resolution to meet established service levels.
  • Performing analyses on software application functionality and suggesting improvements.
  • Ensuring effective front-end and back-end functionality of applications.
  • Consulting with the software development team, internal users, and clients to improve application performance.
  • Managing code migration across environments to ensure continued and synchronized functionality.
  • Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.
  • Documenting processes and monitoring application performance metrics.
  • Providing front-end support to clients and colleagues in other departments.
  • Maintain technical skills through participation in ongoing training

Roles & Responsibilities:

  • Track and update all problems in the case tracking system ensuring that documentation is thorough, accurate and meets ticket quality standards.
  • Escalate incidents in a timely manner per support procedures.
  • Proactively monitor, recognize, analyse, isolate and/or resolve and document all applications support issues.
  • Liaisons with development and Business Analysis groups in the resolution of problems and supports project schedules and changes
  • Should be able to work on Shifts including night shifts

Competencies For The Job:

  • Must have a minimum of 5yrs exp in splunk application support for captive and hybrid environment which includes customer interaction and case management.
  • Hands-on Production support experience with troubleshooting in scripts like bash, python, javascript, GitHub, FastAPI etc.
  • Must have good knowledge in integration methods like API, HEC, scripted inputs etc
  • Good knowledge of splunk integrations systems in On-Prem, Saas apps, network components and databases etc.
  • Good SQL , PL/SQL, SQLAlchemy etc.

  • Splunk

    5 days ago

    Ahmedabad, Gujarat, India Cognizant Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job SummaryProficient in Splunks architecture query language and best practices including monitoring troubleshooting and maintaining systems. Ability to identify and resolve issues analyse complex problems and understand system behaviour at scaleResponsibilitiesProven experience in a DevOps SRE or Technical Operations role.Demonstrated ability to...

  • Splunk

    4 days ago

    Ahmedabad, Gujarat, India Cognizant Technology Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Skills:Proven experience in a DevOps, SRE, or Technical Operations role.Demonstrated ability to meticulously follow technical runbooks and documented procedures.Hands-on experience with cloud platforms (AWS or GCP).Experience with orchestration tools, preferably Puppet.Proficiency in a scripting language, preferably Python.Strong troubleshooting and...

  • Splunk Tech Lead

    6 days ago

    Ahmedabad, Gujarat, India Humming Bird Consulting Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role: Splunk Tech LeadLocation: AhmedabadExperience: 4 - 8 yearsJob BriefProvide consistent high quality technical support for customers through email, phone or other tools preferred by clients.Communicate effectively with requestors and next level systems and service management throughout the problem management process to ensure that all...

  • Sales Engineer

    2 days ago

    Ahmedabad, Gujarat, India Aakar Engineer Karad Maharashtra Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    AAKAR ENGINEERS is one of the growing companies in the field of water & wastewater management and Zero Liquid Discharge Solutions. We have a wide range of products to meet customer requirements. We use best of the processes / components / materials in our manufacturing process to achieve the desired performance and quality levels. Our range of products...

  • Technical Consultant

    6 days ago

    Ahmedabad, Gujarat, India iOPEX Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Looking for an experienced Splunk Architect who is into end-to-end troubleshooting with migration, installation, and upgradation experience. This individual will troubleshoot the technical issues to establish the root cause of problems and form a solution or workaround across a range of environments.Role: Technical...

  • Solution/Presales Engineer

    1 week ago

    Ahmedabad, Gujarat, India Motadata Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    About MotadataMotadata is a leading IT monitoring and management solutions provider, helping global enterprises transform how they manage IT operations. Our portfolio includes enterprise-grade ITSM, Networking, and AI-powered products designed to drive operational efficiency and innovation.Role OverviewWe are seeking a dynamic Solution Engineer / Presales...

  • Server Support Engineer

    1 week ago

    Ahmedabad, Gujarat, India AppsTech Solution Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAppsTech Solution was incorporated in 2011 with a vision to provide IT infrastructure across India, especially in secluded regions. Our services include significant support for Turnkey projects with various IT solutions such as networking, facility management, and effective manpower provision for seamless IT Infrastructure operations. We...

  • Data Science/Artificial Intelligence Engineer

    4 weeks ago

    Ahmedabad, Gujarat, India Solution Analysts Full time

    We are looking for a highly skilled Data Scientist & AI Engineer who is passionate about solving real-world problems using data, machine learning, and cutting-edge AI technologies. This role will give you the opportunity to work on advanced predictive modeling, Generative AI, and Natural Language Processing (NLP), while collaborating with cross-functional...

  • Data Science/Artificial Intelligence Engineer

    2 weeks ago

    Ahmedabad, Gujarat, India Solution Analysts Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are looking for a highly skilled Data Scientist & AI Engineer who is passionate about solving real-world problems using data, machine learning, and cutting-edge AI technologies. This role will give you the opportunity to work on advanced predictive modeling, Generative AI, and Natural Language Processing (NLP), while collaborating with cross-functional...

  • Full Stack Engineer

    15 hours ago

    Ahmedabad, Gujarat, India Amkay Software Solution Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAmKay Software Solution, headquartered in India, has been providing impactful I.T. development solutions since 2013. Our team specializes in platforms such as PHP, WordPress, Joomla, Laravel, .Net, Advanced Java, Android, IOS, and Python. We help companies and brands accelerate their business growth by tailoring solutions to meet their...