Technical Support Consultant

1 week ago

Noida, Uttar Pradesh, India Talentzo Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Responsibilities

  • Provide technical support via phone and email; log all cases accurately.
  • Validate and report customer-submitted product issues.
  • Assist in testing new and updated product features.
  • Own and manage support cases end-to-end.
  • Maintain up-to-date product knowledge.
  • Support scalable and sustainable software solutions.

Preferred candidate profile

  • Strong knowledge of HTML, JavaScript, Perl, Web 2.0, and web technologies.
  • Experience with SQL, APIs (SOAP/REST), and PHP.
  • Excellent communication, troubleshooting, and problem-solving skills.
  • Familiar with MS Office, databases, and internet technologies.

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