Officer-Video Banking

11 hours ago


Bengaluru, Karnataka, India Ujjivan Small Finance Bank Full time ₹ 5,00,000 - ₹ 15,00,000 per year
  • Responsible for carrying out customer identification process through video calls and adhering to Know your Customer (KYC) standards as per regulatory guidelines
  • Receive and respond to customer service account inquiries on account balances and transaction
  • Responsible for handling any inquiries and resolving customer complaints.
  • Promote banks products and services over video calls.
  • Identify customer needs & refer customers to appropriate banking services
  • Handle video calls of the customers to complete full KYC
  • Verify the details submitted by the customers while opening the account and documents submitted are according to the guidelines of the Banking norms
  • Should maintain good relationship with the customers throughout the KYC process
  • Generate revenue through sales across all product segments
  • Adhere to all Service and Business metrics set for the unit
  • Ensure to pick up 70+ calls per day
  • Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers


  • Bengaluru, Karnataka, India ANZ Banking Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Fulfilment Officer About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As an Sr. Banking Operation Analyst, you need to perform a variety of post assessment tasks and processes, such as perform...


  • Bengaluru, Karnataka, India ANZ Banking Group Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Payments Processing Officer About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their...


  • Bengaluru, Karnataka, India Equitas Small Finance Bank Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionEquitas Small Finance Bank is dedicated to supporting the financial aspirations of individuals, families, businesses, and communities through seamless banking services. We are committed to being good neighbors and giving back to the communities we serve. Our aim is to transform the way banking is imagined, delivered, and experienced, with...


  • Bengaluru, Karnataka, India ANZ Banking Group Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Sanctions Operations Officer About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role To provide a professional high-quality service to ANZ internal and external customers by filtering of inward/outward...


  • Bengaluru, Karnataka, India ANZ Banking Group Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Operations Support Officer About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their...


  • Bengaluru, Karnataka, India Mashreq Corporate & Investment Banking Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Possess a good understanding of Account Opening standards and AML/KYC guidelines.Ensure the completeness and accuracy of customer data/documents, aligned with policy adherence before onboarding.Ensure adherence to the onboarding process on the bank's system, maintaining data accuracy and confidentiality of PII data.Provide guidance in developing and...


  • Bengaluru, Karnataka, India ANZ Banking Group Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Customer Service Operations Officer About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build...


  • Bengaluru, Karnataka, India Ujjivan Small Finance Bank Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    ROLE PURPOSE & OBJECTIVEReceive and respond to customer service account inquiries on account balances, transactionResponsible for handling any inquiries and resolving customer complaints.Promote banks products and services over calls.Identify customer needs & refer customers to appropriate banking servicesHelp to avoid loss of customers and negative...


  • Bengaluru, Karnataka, India ANZ Banking Group Limited Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role As an Sr. Banking Operation Analyst, you need to perform a variety of post assessment tasks and processes, such as perform pre-checks as specified, prepare...


  • Bengaluru, Karnataka, India Ujjivan Small Finance Bank Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    ROLE PURPOSE & OBJECTIVEPhone Banking Outbound Officer will be responsible making sales calls of various business campaigns, generate leads and follow up with concerned business SPOCs for conversion of the leads generated. Outbound Officer will also be responsible for making service calls related to various campaigns and capture information as per...