Process Developer

2 weeks ago

Hyderabad Uppal, India Mark Makers Consultancy Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities:

  • Manage end-to-end OTC processes, including billing, invoicing, and collections
  • Handle international customer queries via voice (inbound/outbound)
  • Perform credit checks and manage credit limits
  • Resolve payment discrepancies and follow up on outstanding balances
  • Maintain customer master data and ensure compliance
  • Work closely with internal teams to ensure smooth operations

Preferred candidate profile

  • Strong communication skills (written and verbal)
  • Hands-on experience in OTC/Collections
  • Knowledge of ERP tools (SAP/Oracle preferred)
  • Proficiency in MS Excel
  • Willingness to work in international time zones, if required

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