Process Developer
5 days ago
HCLTech is hiring for Training Content Developer in HyderabadJOB SUMMARYThe Content Developer is responsible for developing updating, editing training content materials before the materials are presented to the business and client for approvals. The developer must have exceptional writing and editorial skills, be detailed-oriented, self-sufficient and have the ability to review a high volume of content within compressed timelines. In collaboration with the process owners, this position will be responsible for supporting and maintaining relevance of existing materials across LOBs. This role is responsible for delivering high quality materials and communications for an Operations organization. Essential Duties and Responsibilities Develop and publish high-quality content in Knowledge and Learning Management toolsReview team materials to ensure content message drives learning objectives for learner’s successEdit learner-focused course material and curriculums focused on skill development Experienced in using a variety of resources to create materials (i.e. PowerPoint, Word, Adobe, Video)Work closely with subject matter experts to validate messaging and content quality Provide estimates on effort required to evaluate each document before publish Responsible for maintaining current versioning of documentation Maintain relevance of existing learning materialsConduct content developer learning sessions Develop document templatesRecommend developer tools to enhance documentation quality Engage business and client in documentation changes and approvals Solicit feedback from stakeholders, end users and client on content quality improvements Frequent review of materials for improvements Contribute to ongoing processes improvement and implementation, including version control, knowledge management and communicationObserve training sessions to gather and implement content improvement feedbackMaintain monthly content quality reports Special projects, as neededKNOWLEDGE, SKILLS AND ABILITIESAbility to review and edit a high volume of materials in a short time period Ability to validate content achieves required message, messaging engages audienceCommunication achieves the desired learning outcomes Self-starter with an ability to learn and use new software and systems quicklyFamiliar with the adult learning principles Demonstrates effective problem solving and decision-making skills, good insight and judgment as well as innovative and creative thinkingAdvanced interpersonal, presentation, written communication skillsProven ability to effectively collaborate cross-functionally across multiple sites and employee levelsExcellent organizational, detail-oriented and strong time management skills Ability to work creatively and autonomously with minimal guidance Strong interpersonal communication skills, both written and verbalEDUCATION/EXPERIENCEMinimum 3 years content development experience in a fast-paced Contact Center/Learning environmentDegree or equivalent work experience in a relevant fieldProficient in using the Microsoft Office Products, Articulate and other development tools to develop materialsExperienced in working with other content development tools is a plus Experienced working with and managing content in a KMS or LMSExperience editing documents and presentationsPreferred: experience developing learning curriculum for technology, call center and/or customer service/sales groupsKnowledge of the utility industry (gas/electric, telecommunications) a plusFamiliar with business operations, consumer sales and marketing
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Zoho developer
1 week ago
Hyderabad, India ASM Process Automation Full timeCompany OverviewWith 15+ years of expertise, ASM Process Automation is a market leader in industrial process automation. We deliver innovative, reliable solutions that help clients achieve sustainable growth and a competitive edge.Role: Zoho Developer(Hybrid - Hyderabad)We are looking for a Zoho Developer to lead our transition from CSV-based records...
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Zoho developer
2 weeks ago
Hyderabad, India ASM Process Automation Full timeCompany OverviewWith 15+ years of expertise, ASM Process Automation is a market leader in industrial process automation. We deliver innovative, reliable solutions that help clients achieve sustainable growth and a competitive edge.Role: Zoho Developer(Hybrid - Hyderabad)We are looking for a Zoho Developer to lead our transition from CSV-based records into...
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Zoho developer
1 week ago
Hyderabad, India ASM Process Automation Full timeCompany Overview With 15+ years of expertise, ASM Process Automation is a market leader in industrial process automation. We deliver innovative, reliable solutions that help clients achieve sustainable growth and a competitive edge. Role: Zoho Developer(Hybrid - Hyderabad) We are looking for a Zoho Developer to lead our transition from CSV-based records...
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Process Developer
6 days ago
Hyderabad, Telangana, India Genpact Full time ₹ 2,00,000 - ₹ 6,00,000 per yearProcess Developer - RTR- NAMProcess Developer - RTR- NAM-HMS Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the...
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Process Developer
6 days ago
Hyderabad, Telangana, India Genpact Full time ₹ 2,50,000 - ₹ 8,00,000 per yearProcess Developer -RTR- InternationalProcess Developer -RTR- International-HIG Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling...
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Process Developer
2 weeks ago
Hyderabad, Telangana, India Genpact Full time ₹ 4,00,000 - ₹ 8,00,000 per yearProcess Developer - Invoice To Cash (Generalist)Process Developer - Invoice To Cash (Generalist)-HMS Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how...
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Process Developer
1 week ago
Hyderabad, Telangana, India Genpact Full time ₹ 9,00,000 - ₹ 12,00,000 per yearProcess Developer - Sourcing and ProcurementProcess Developer - Sourcing and Procurement-HMS Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're...
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Process Developer
6 days ago
Hyderabad, Telangana, India Genpact Full time ₹ 4,00,000 - ₹ 8,00,000 per yearProcess Developer - Sourcing and ProcurementProcess Developer - Sourcing and Procurement-HMS Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're...
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Process Developer
3 days ago
Hyderabad, India HCLTech Full timeHCLTech is hiring for Training Content Developer in HyderabadJOB SUMMARYThe Content Developer is responsible for developing updating, editing training content materials before the materials are presented to the business and client for approvals. The developer must have exceptional writing and editorial skills, be detailed-oriented, self-sufficient and have...
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Process Developer
3 days ago
Hyderabad, India HCLTech Full timeHCLTech is hiring for Training Content Developer in HyderabadJOB SUMMARYThe Content Developer is responsible for developing updating, editing training content materials before the materials are presented to the business and client for approvals. The developer must have exceptional writing and editorial skills, be detailed-oriented, self-sufficient and have...
