Supervisor
3 hours ago
Company Description
Established in 2021, Gargi is a multi-channel jewelry brand that stems from the 193-year legacy of P.N. Gadgil & Sons. Dedicated to celebrating womanhood, Gargi designs jewelry that is both economically and aesthetically sustainable for all occasions. Headquartered in Pune, the brand operates 29 outlets, an e-commerce platform, and has a strong digital presence. With a foundation of tradition, trust, purity, and beauty, Gargi became the first Indian jewelry brand listed on the BSE SME platform in December 2022, showcasing remarkable growth.
Role Description
This is a full-time, on-site Supervisor / floor manager position based in Mumbai. The Supervisor / floor manager will oversee daily team operations, ensure team performance targets are met, and maintain high standards of customer service. Responsibilities store management, include assigning and monitoring tasks, providing training and mentorship to team members, managing schedules, and resolving workplace issues. The Supervisor will also ensure store operations are seamlessly executed and aligned with company objectives, while fostering a positive and professional work environment.
Qualifications
- Leadership and management skills, including ability to supervise teams, motivate employees, and resolve conflicts effectively.
- Proficiency in customer service and strong interpersonal communication abilities.
- Problem-solving, decision-making, and organizational skills to handle store operations smoothly.
- Experience in retail, sales, or related fields is preferred.
- Adaptability to work in a dynamic retail environment and knowledge of jewelry trends is a plus.
- Diploma or equivalent; bachelor's degree in business, management, or a related field is an advantage.
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