Tele Caller Executive

1 week ago

Cochin, Kerala, India D'katia Software Technologies Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Position: Tele Sales & Operations Assistant

Department: Sales & Operations

Location: Kochi

Employment Type: Full-time

About the Role

We are looking for a motivated and dynamic Tele Sales & Operations Assistant to join our team. The role involves connecting with potential clients, generating leads, supporting the sales cycle, and assisting in day-to-day operational tasks. The ideal candidate should have excellent communication skills, a customer-focused mindset, and the ability to multitask in a fast-paced ERP (Enterprise Resource Planning) software environment.

Key Responsibilities

  • Make outbound calls to prospective clients to introduce ERP products and services.
  • Generate and qualify leads through cold calling, follow-ups, and email campaigns.
  • Explain product features, benefits, and solutions to client requirements.
  • Schedule product demonstration in the CRM system.
  • Achieve weekly and monthly sales/lead generation targets.
  • Operations Support
  • Assist in coordinating sales operations and documentation.
  • Support the implementation team with client follow-ups and query handling.
  • Prepare sales reports, performance trackers, and dashboards.
  • Ensure smooth communication between clients and internal teams.
  • Handle routine administrative and operational tasks as assigned.

Required Skills & Qualifications

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • Excellent verbal and written communication skills.
  • Strong persuasion, negotiation, and relationship-building abilities.
  • Ability to work with CRM tools, MS Office (Excel, Word, PowerPoint).
  • Good organizational skills and attention to detail.
  • Ability to work independently as well as in a team environment.

Key Attributes

  • Positive attitude with a willingness to learn.
  • Goal-oriented and self-motivated.
  • Strong time management and multitasking skills.
  • Customer-centric approach.

Job Type: Permanent

Pay: ₹15, ₹25,426.64 per month

Work Location: In person

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