Architect / Sr Architect - Hosting (Cloud)

1 day ago

Gurgaon, Haryana, India GSPANN Full time ₹ 12,00,000 - ₹ 36,00,000 per year

We are looking for an experienced Infrastructure Delivery Architect to lead and oversee Infrastructure Hosting. The ideal candidate will bring strong delivery management capabilities, excellent client-facing communication, and a track record of managing cross-functional teams in high-paced environments.

Key Responsibilities:

  • Manage DevOps in an agile way of the Cloud infrastructure platform
  • DevOps for Cloud infrastructure platform and Enterprise Landing Zone.
  • Build and deployment of environments,
  • Develop and expand the Code repo for "re-usable" pieces of code (using BICEP, CloudFormation ,Terraform).
  • Support and Build of Pipelines
  • Management of DevOps tooling including user management. Tools like Atlassian, Azure DevOps, GitHub, Confluence etc.
  • Provisioning and management of PaaS services.
  • Serve as the primary point of contact for the Infra hosting program across on-prem and cloud.
  • Own end-to-end service delivery across functional and technical streams, ensuring adherence to SLAs and KPIs.
  • Lead cross-functional teams of Backup, Storage, Database Administration, and Cloud Administration to deliver high-quality support and continuous improvements.
  • Oversee the full incident lifecycle, including monitoring, prioritization, root cause analysis, and resolutionsupported by proactive trend analysis.
  • Govern the Change Request (CR) process from scoping and estimation to approvals, implementation, and closure.
  • Collaborate with cross-functional teams on network, access controls, and landscape optimization.
  • Define and enforce SOPs, escalation processes, and communication protocols for critical and high-impact issues.
  • Oversee L1, L2, and L3 support delivery with 24x7 coverage through effective coordination between onshore and offshore teams.
  • Drive ITIL-based processes for incident, problem, change, and release management.
  • Monitor service performance via KPIs, SLAs, and dashboards, and lead continuous service improvement initiatives.
  • Conduct regular service review meetings with stakeholders to ensure high levels of client satisfaction.
  • Manage the pipeline for change requests in line with governance protocols and provide regular status updates and executive reporting.

Preferred candidate profile

  • 14+ years of IT experience, with at least 6 years in infrastructure delivery management/Architectural roles.
  • Strong experience managing large-scale infrastructure support engagements.
  • Capable of designing the entire new architecture for large, mid, or small infrastructure deployments.
  • Very good understanding of cloud-native solutions using AWS and Azure.
  • Experience with deployment of cloud VMs and Windows servers.
  • Exposure to cloud storage and backup.
  • Expert-level knowledge of Microsoft Azure.
  • Good working experience in cloud and virtualization administration.
  • Proven experience in handling Infra support programs.
  • Excellent communication, stakeholder engagement, and escalation management skills.
  • Experience working in hybrid onshore-offshore delivery models.

Preferred Certifications:

  • AWS Certified SysOps Administrator / Solutions Architect
  • VMware Certified Professional (VCP)
  • HPE SimpliVity Certification
  • Microsoft Certified: Azure Administrator Associate / Expert

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