Crm Manager

1 week ago


Ghaziabad Pilkhuwa, India Eureka Builders Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

Roles and Responsibilities

  • Manage customer relationships through effective communication, ensuring high levels of customer satisfaction and retention.
  • Develop and implement strategies to improve customer life cycle management, focusing on acquisition, retention, and growth.
  • Collaborate with cross-functional teams to identify opportunities for process improvements, leveraging data analytics to drive business outcomes.
  • Analyze sales performance metrics such as Pipeline Deals, Won Deals, Renewals, Expansions & Upsell/Cross-sell Opportunities to optimize revenue growth.
  • Provide regular reporting on key performance indicators (KPIs) to stakeholders.


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