Travel Consultant

1 day ago

Gurgaon, Haryana, India Adventures Overland Full time ₹ 35,000 - ₹ 55,000 per year

Job Description of Travel Consultant – Operations

About Adventures Overland:

Adventures Overland is Indias leading and multiple award-winning "Luxury Adventure" Outbound travel company, pioneering in organising Self Drive Road Trips around the world. We offer both fixed departures and tailor-made tours, where participants get to self-drive custom-fitted 4X4 vehicles within the safety of a convoy.

Job brief

We are seeking a detail-oriented and customer-focused Travel Consultant – Operations to join our travel team. In this role, you will be responsible for managing end-to-end travel arrangements for both domestic and international destination, coordinating with suppliers, and ensuring seamless travel experiences for clients. You will play a key part in operational efficiency and customer satisfaction by handling bookings, documentation, and issue resolution.

Responsibilities

  • Handle all aspects of travel arrangements including flights, accommodations, transportation, visas, and insurance.
  • Process travel bookings accurately in accordance with client preferences, company policies, and budget constraints.
  • Communicate with travel suppliers and vendors to confirm services, negotiate rates, and manage changes or cancellations.
  • Maintain up-to-date records in internal CRM platforms.
  • Assist in itinerary planning and provide expert travel advice tailored to client needs.
  • Resolve customer issues, rebook travel as needed and provide after-sales support.
  • Monitor travel trends, restrictions, and advisories to keep clients informed.
  • Support operational process improvements and assist with travel policy development.
  • Prepare travel documentation, and post-travel reports.
  • Coordinate with the finance and sales departments on billing and reconciliation.
  • Act as an on-ground travel lead for group tours or corporate delegations, managing logistics and ensuring smooth day-to-day operations.
  • Negotiate and get best buying from the suppliers / vendors

Requirements and skills

  • Proven work experience of minimum 5 years as a Travel Consultant in operations or product development
  • Ability to interact, communicate and negotiate effectively
  • Sound knowledge of domestic and international travel trends
  • Bachelor's or master's degree in hospitality, Travel, Tourism, Business, or relevant field
  • Good knowledge of Visas
  • Fluency in English
  • hands-on experience leading travel groups, will be considered an advantage
  • Having driving experience is a must

Location

  • Gurugram – Sohna Road
  • Full-Time

Benefits

  • Competitive salary commensurate with experience.
  • Opportunities for professional growth and career advancement.
  • Dynamic and collaborative work environment with a focus on innovation and creativity.
  • Job Types: Full-time, Permanent

Schedule:

  • Day shift
  • Monday to Friday
  • Morning shift- 9.30 am to 5.30 pm

Job Types: Full-time, Permanent

Pay: ₹35, ₹55,000.00 per month

Benefits:

  • Flexible schedule
  • Provident Fund

Work Location: In person

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