
Field Executive for Visa
2 days ago
Location:
New Delhi
Department:
Visa & Immigration Services
Reports to:
Operations Manager
Job Summary:
We are seeking a proactive and responsible Field Executive to manage and support day-to-day field operations for our visa services. The role involves assisting clients with documentation, submissions, collection of passports/visas, while ensuring smooth coordination between the company and external authorities.
Key Responsibilities:
- Handle visa application submissions and collections at embassies, consulates, and VFS centers.
- Assist clients with completing visa documentation, forms, and related processes.
- Ensure accuracy and timely processing of applications, keeping clients updated on status.
- Maintain strong liaison with embassies, consulates, travel agencies, and related offices.
- Collect and deliver important documents (passports, approvals, attested papers) securely.
- Coordinate with internal teams to resolve application discrepancies or missing documents.
- Provide on-ground support for verification, biometrics, and client appointments.
- Ensure compliance with company protocols and confidentiality of client information.
- Handle cash/cheque payments (if required) responsibly and submit receipts.
- Generate daily/weekly reports on tasks completed and applications processed.
Requirements:
- Minimum qualification: Graduate / Diploma (preferred in Travel, Business, or related field).
- 1–3 years of experience in visa processing, field operations, or similar roles (freshers with good communication skills may also apply).
- Strong knowledge of visa procedures, documentation, and embassy/VFS functioning is a plus.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple tasks.
- Two-wheeler with valid driving license (preferred for field mobility).
- Strong sense of responsibility, confidentiality, and client handling.
Key Skills:
- Customer service & relationship management
- Document handling & verification
- Attention to detail & accuracy
- Time management & multitasking
- Problem-solving & adaptability
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