Investor Service Executive

15 hours ago

Bengaluru, Karnataka, India Finadvantage Consulting Full time ₹ 1,40,000 - ₹ 28,00,000 per year

Job Description - Investor Services

The Investor Services team is charged with providing a best-in-class service to both our clients and their investors.

Primary responsibilities:

  • Responsible for financial transaction processing (subscription, redemption, transfer, switches, redemption wire payment, distribution wire payment) and non-financial activities (new investor creation, contact creation, static data maintenance, statement distribution, audit confirm creation, responding to investor / client queries, multiple time bound projects).
  • Perform Anti-Money Laundering checks in compliance with the laws and regulations of the investment funds jurisdiction(s)
  • Follow up with investors for missing information, ensuring AML/KYC records are complete
  • Ensure monthly and quarterly client deliverables are achieved within the agreed SLA.
  • Prepare redemption and/or distribution wire payments
  • Prepare and distribute contract notes and transaction confirmation statements
  • Ensure all internal controls and compliance procedures are properly implemented.
  • Identifying any unusual or potentially suspicious transaction activity and report / escalate them in accordance with policy and guidelines detailed in relevant operating procedures.
  • Take active role in performing error analysis, agreeing on remedial action plan & implementing agreed controls.
  • Ensure continuous quality improvement.
  • Identify scope for process improvements on an ongoing basis.
  • Demonstrate positive leadership and people management skills and the ability to work well with others, individually and within a group.
  • Proactive – self starter
  • Ability to multi–task and work under time constraints without compromising on quality.
  • Candidate should be open to work in North American shift hours as needed by the business.

Academy and experience required:

  • Candidate must have a university degree.
  • Minimum 2 years of relevant work experience
  • Fluency in writing and speaking English.
  • MS office products (Excel, Word, PowerPoint, Mail Merge, Macros)
  • Strong investor services experience required.
  • Exposure to Hedge fund, Private Equity or Real Asset funds.

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