
Reservation - Executive / Supervisor / Associate
1 week ago
We are looking for a highly skilled and motivated individual to join our team as a Reservation Executive / Supervisor / Associate in the hospitality industry. The ideal candidate should have 0-1 year of experience.
Roles and Responsibility
- Manage reservations and ensure seamless customer service.
- Supervise and coordinate with team members to achieve high levels of customer satisfaction.
- Develop and implement effective strategies to enhance customer engagement.
- Collaborate with other departments to meet business objectives.
- Analyze customer feedback and suggest improvements.
- Maintain accurate records and reports of reservations and customer interactions.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.
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