Information Analyst

1 week ago


Chandigarh, Chandigarh, India Jobs for Humanity Full time ₹ 1,20,000 - ₹ 2,00,000 per year
Company Description

Greetings from Saira Jobs

We are currently recruiting for a 'Information Analyst' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications

Job Description

Key Responsibilities:

  • Data Collection: Gather data from various sources, including monthly SLA reporting, Raw data files, BI Dashboards, Transformation benefits.
  • Data Analysis: Analyze SLA data / Transformation benefits to identify patterns, and insights that can help propose changes on SLA metrics as well as to control Transformation project benefit realization.
  • Reporting: Generate and present reports on SLA performance, Transformation benefits including metrics such as CSAT/resource utilization and Benefit realization.
  • Documentation: Prepare and maintain documentation related to data analysis processes and findings.
Qualifications

Education: Bachelor's degree in related field. | Fresher

Skills and Qualifications:

  • Technical Skills: Proficiency in data analysis tools and software (e.g. MS Word, Excel, PowerPoint, Power BI, MS Access, Copilot etc.).
  • Analytical Skills: Strong ability to analyze complex data sets and generate actionable insights.
  • Communication Skills: Excellent verbal and written communication skills to present data findings effectively.
Additional Information

Stipend: 15k / month

Work mode: Hybrid


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