Information Analyst
1 week ago
Greetings from Saira Jobs
We are currently recruiting for a 'Information Analyst' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications
Key Responsibilities:
- Data Collection: Gather data from various sources, including monthly SLA reporting, Raw data files, BI Dashboards, Transformation benefits.
- Data Analysis: Analyze SLA data / Transformation benefits to identify patterns, and insights that can help propose changes on SLA metrics as well as to control Transformation project benefit realization.
- Reporting: Generate and present reports on SLA performance, Transformation benefits including metrics such as CSAT/resource utilization and Benefit realization.
- Documentation: Prepare and maintain documentation related to data analysis processes and findings.
Education: Bachelor's degree in related field. | Fresher
Skills and Qualifications:
- Technical Skills: Proficiency in data analysis tools and software (e.g. MS Word, Excel, PowerPoint, Power BI, MS Access, Copilot etc.).
- Analytical Skills: Strong ability to analyze complex data sets and generate actionable insights.
- Communication Skills: Excellent verbal and written communication skills to present data findings effectively.
Stipend: 15k / month
Work mode: Hybrid
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