Voice-Analyst
15 hours ago
Job Description: Voice – Analyst
Key Responsibilities:
Answering incoming calls from customers in a professional and courteous manner.
Listening actively to customers and asking probing questions to fully understand their needs and concerns.
Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell.
Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.
Documenting all customer interactions and details of inquiries, issues.
Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.
Requirements:
Excellent verbal and written communication skills in English.
Previous experience in a customer service and sales role.
Ability to multitask, prioritize, and manage time effectively.
Strong problem-solving skills and the ability to think on your feet.
Comfortable working in a fast-paced environment.
Flexibility to work in rotational shifts, including evenings, weekends, and holidays.
Familiarity with basic computer skills and knowledge of CRM systems.
Education:
Bachelor's degree in any field is preferred.
Job Type: Full-time
Pay: ₹18, ₹22,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
Work Location: In person
-
Inbound Voice – Analyst
1 week ago
Chandigarh, Chandigarh, India Infonyx Solutions LLC Full time ₹ 2,40,000 - ₹ 2,88,000 per yearJob Description: Inbound Voice – AnalystHiring Freshers Graduate Passout 2021As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the...
-
Analyst
13 hours ago
Chandigarh, Chandigarh, India eClerx Full time ₹ 3,00,000 - ₹ 9,00,000 per yearDescriptionJob Description: Inbound Voice – Analyst As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for...
-
Customer Operation Analyst
1 week ago
Chandigarh, Chandigarh, India S and S Enterprises Full time ₹ 23,000 - ₹ 2,76,009 per yearFor Customer operationa analyst - US Telecom process*Inbound / Outbound - Voice Process**Salary: 23k in hand plus 9k quarterly bonus.*Male/Female Both can Apply**Fresher & Experienced Both Can Apply**Qualification*: Must be a Graduate*Shift: Night shifts - Cabs available*5 Days working*(Work from Office Only)Call / WhatsApp on Job Type: Full-timePay: ₹236,...
-
Product Analyst
1 week ago
Chandigarh, Chandigarh, India CloudBird Digital Full time ₹ 15,000 per yearWe're on the lookout for a Product Analyst Intern with strong analytical skills and a customer-first mindset to help shape AI-driven voice products revolutionizing India's tech landscape If you're passionate about data, product strategy, and collaboration, this is your chance to make an impact. Internship Details: Duration: 6 months (Full-time job...
-
Voice Process Executive
1 week ago
Chandigarh, Chandigarh, India FRTS Full time ₹ 2,16,000 - ₹ 4,20,000 per yearJob Opening: Voice Process Executive (USA & Australia Process)Location: ChandigarhJob Type: On-site | Full-timeFemale Candidates OnlyJob Description:We are hiring Voice Process Executives for our International (USA & Australia) process.The ideal candidate must have excellent English communication skills, confidence, and a positive attitude to engage...
-
Hiring for Voice Process
1 week ago
Chandigarh, Chandigarh, India Mahaakal Associates Full time ₹ 2,40,000 - ₹ 2,76,000 per yearJob Title: Customer Support Executive – Voice Process (BPO)Company: EclerxLocation: ChandigarhSalary: ₹22,000 – ₹23,000 per monthAbout the Role:Eclerx is hiring energetic and confident individuals for the Voice Process (BPO) role. If you have excellent communication skills and enjoy interacting with customers, this is a great opportunity to start or...
-
Quality Analyst
1 week ago
Chandigarh, Chandigarh, India cheap flying Fares Full time ₹ 1,80,000 - ₹ 3,60,000 per yearJob Title: Quality Analyst / Quality Auditor – Travel ProcessCompany: Cheap Flying FaresLocation: Mohali, Sector 75Employment Type: Full-TimeShifts: Rotational (24×7 Operations) with Rotational Week OffsAbout the CompanyCheap Flying Fares is a leading travel solutions provider based in Mohali, Sector 75, offering affordable flight fares and world-class...
-
Chat & Voice Blended Professional
2 weeks ago
Chandigarh, Chandigarh, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per yearRoles and ResponsibilityHandle customer inquiries and resolve issues professionally.Provide exceptional customer service through various channels.Collaborate with team members to achieve common goals.Develop and maintain knowledge of products and services.Work effectively in a team environment to achieve targets.Analyze customer feedback and suggest...
-
SOC Analyst
5 days ago
Chandigarh, Chandigarh, India AeroQube Full time ₹ 6,00,000 - ₹ 12,00,000 per yearSOC Analyst (Tier 2)LocationsDelhiJaipurPuneChandigarhExperience: 4 yearsCertification: Minimum CISA (required)Job DescriptionWe are hiring a SOC Analyst (Tier 2) to handle advanced security threats and incidents. You will investigate escalations from Tier 1, perform deep-dive analysis, and assist in coordinating response efforts.Key...
-
Credit Analyst
22 hours ago
Chandigarh, Chandigarh, India Brokereze Full time ₹ 80,000 - ₹ 1,50,000 per yearCompany DescriptionBrokereze provides exceptional back-end admin support to Australian mortgage brokers, enabling them to focus on business growth, sales, and client satisfaction. We offer the most efficient solutions that lead to more lodgements, approvals, and settlements, ultimately driving business success. By taking on the admin tasks, we allow brokers...