Store Manager
1 hour ago
Job Summary: We are seeking an experienced and results-driven Store Manager to oversee the daily operations of our supermarket. The ideal candidate will have over 5 years of retail management experience, a deep understanding of supermarket operations, and a proven track record in team leadership, customer service, inventory control, and driving sales. Key Responsibilities:
- Oversee the complete operations of the supermarket, ensuring high standards of customer service, cleanliness, and product availability.
- Lead, motivate, and manage a team of department heads, supervisors, and store staff to achieve sales targets and operational goals.
• Develop and implement strategies to improve customer satisfaction and increase sales.
• Monitor stock levels, place orders, and ensure proper inventory control to minimize wastage and stock-outs. - Maintain strong visual merchandising and product display standards.
- Ensure all health, safety, hygiene, and food safety regulations are followed.
- Manage store budgets, control expenses, and report financial performance to senior management.
- Recruit, train, and develop staff while managing work schedules and performance reviews.
• Handle customer complaints and feedback professionally and resolve issues promptly.
• Analyse sales reports, customer trends, and competitor activities to identify opportunities for growth. - Requirements:
• Minimum of 5 years of experience in a store management role, preferably in the supermarket or retail grocery industry.
• Strong leadership, organizational, and communication skills.
• Proven ability to manage a large team in a fast-paced retail environment.
• Strong knowledge of inventory management, POS systems, and merchandising.
• Customer-centric mindset with strong problem-solving skills.
• Ability to work flexible hours, including weekends and holidays.
• Bachelor's degree in Business Administration, Retail Management, or related field (preferred).
CONTACT DETAILS Radhika)
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