Business Operations Manager

23 hours ago

Chandigarh, Chandigarh, India Lytegen Full time
Job Description: Business Operations Manager- Sales


Working Days: 6 Days
Location: Mohali (On-Site)

About the Role : Business Operations Manager- Sales
We're looking for a sharp, proactive Operations manager to assist our U.S. sales and dealer teams in managing project updates, communication, and coordination across departments.
This role requires strong communication skills, attention to detail, and ownership — you'll be responsible for ensuring that every deal is updated, every rep is informed, and every customer's project keeps progressing smoothly.
You'll work closely with dealers, brokers, and internal teams to deliver accurate information, resolve bottlenecks, and maintain a seamless sales-to-operations flow.
 
Key Responsibilities
· Support U.S. sales reps, dealers, and brokers by tracking deals and providing accurate project updates.
· Communicate daily with sales partners to collect missing information, confirm next steps, and maintain accountability.
· Monitor the CRM pipeline (Insight / Ascent) to ensure all project stages are progressing and properly documented.
· Update CRM records, notes, and timelines consistently and accurately.
· Follow up with internal operations, design, permitting, and funding teams to move deals forward.
· Handle basic sales escalations by providing clear updates and managing expectations.
· Communicate proactively with sales reps or dealers if any delays or requirements arise.
· Collaborate with the Sales Support Manager to ensure communication standards and response times are maintained.
· Participate in daily or weekly sales syncs to share updates and resolve open items.
· Ensure all post-sale handoffs to operations are completed without errors.

Skills & Qualifications
· years of experience in sales support, coordination, or customer service (solar or U.S. process experience preferred).
· Excellent English communication skills — written and verbal (U.S.-facing role).
· Confident on calls and comfortable speaking with dealers, brokers, and sales reps.
· Strong organizational and multitasking ability — able to handle multiple deals and updates simultaneously.
· Knowledge of CRM platforms (Insightly, HubSpot, Salesforce, etc.) and Google Workspace.
· Good understanding of sales and project pipelines.
· Calm, professional, and responsive under pressure.
· Team-oriented, proactive, and dependable — takes initiative rather than waiting for direction.
 
KPIs / Success Metrics
· % of deals tracked and updated in CRM.
· Zero delays caused by missing or incorrect sales information.
· All sales updates communicated to reps within set timelines.
· Improved handoff speed from sales to operations.
· Positive feedback from sales reps and managers.

  • Business Development Manager Cum Operation

    2 days ago

    Chandigarh, Chandigarh, India unicorn integrated facility management pvt ltd Full time

    Looking for experience Business Development Manager Cum Operation person who can bring business and manage P.R with existing client . Person should have min 5 year of experience in same domain.Job Type: PermanentPay: ₹32,000.00 per monthBenefits:Cell phone reimbursementHealth insuranceWork Location: In person

  • General Manager Operations

    1 week ago

    Chandigarh, Chandigarh, India Soft Business Services Bangalore Full time

    challenging opportunity to work as head of the dept. of a large plant handling a profit Centre Required Candidate profileBE with 25+ yrs well rounded experience in steel plants handling operations.

  • Operations Manager

    5 days ago

    Chandigarh, Chandigarh, India Cafe Coffee Day Full time

    Company DescriptionCafe Coffee Day (CCD) is India's largest café chain and a beloved destination for young and passionate individuals to connect and unwind. Operating under Coffee Day Global Limited, a subsidiary of Coffee Day Enterprises Limited, CCD boasts the second-largest network of coffee estates in Asia. As one of the top coffee exporters in India,...

  • Operations Manager

    3 days ago

    Chandigarh, Chandigarh, India Nxt 2 Skin Full time

    Job Title: Operations ManagerResponsibilities:Manage and optimize the entire supply chain vertical and team, including sourcing,vendor management, and logistics coordination to ensure timely delivery of goods.Oversee inventory management, stock tracking systems and maintaining optimal stock levels.Manage warehouse operations, including setting up a WMS,...

  • General Manager

    1 week ago

    Chandigarh, Chandigarh, India World Wide Business Management Outsourcing Full time

    OverviewThe General Manager (GM) will oversee the end-to-end operations of WBMO, ensuring smooth functioning, strategic growth, and high performance across all departments. This role requires an experienced BPO/BPM professional who has successfully managed operations of a 100+ employees with 7–8 Managers reporting directly to him with Minimum experience of...

  • Operations Manager

    4 days ago

    Chandigarh, Chandigarh, India CTC Solutions Full time

    Operations: manage. opertions Manage end-to-end Airbnb operations: bookings, guest communication, check-in/out, issue resolution. Coordinate housekeeping & maintenance, handle escalations, reports, and ensure high guest satisfaction. Night shift.

  • Sr. Business Development Manager

    5 days ago

    Chandigarh, Chandigarh, India Pyramid Full time

    Job Profile: Business Development HeadLocation: Multiple Cities/StatesBrand: Pyramid Café Lounge & BarRole OverviewThe Business Development Head will be responsible for driving the growth of Pyramid Café Lounge & Bar through both running business expansion and franchise development. This role demands strong leadership, strategic vision, and expertise in...

  • Sales Operations Manager

    3 days ago

    Chandigarh, Chandigarh, India Lytegen Full time

    Job Description: Sales Operations ManagerWorking Days: 6 DaysLocation: Mohali (On-Site)About the Role : Sales Operations ManagerWe're looking for a sharp, proactive Operations manager to assist our U.S. sales and dealer teams in managing project updates, communication, and coordination across departments.This role requires strong communication skills,...

  • Operational Specialist

    1 week ago

    Chandigarh, Chandigarh, India Pro Ultimate Full time

    Job Summary:We are seeking a detail-oriented and organized Franchise Operations Executive to manage the day-to-day backend operations of our franchise network. The role involves maintaining documentation, updating trackers, preparing reports, and ensuring seamless communication between internal teams and franchise partners to support operational efficiency...

  • Sales Operations Manager

    3 days ago

    Chandigarh, Chandigarh, India Lytegen Full time

    Designation : Sales Operation Manager - Pre SalesLocation: Mohali / Chandigarh, India Shift: Night-time (U.S. Hours – 8:30 PM – 5:30 AM IST) **Days: 6 Days workingType: Full-Time, On-siteAbout the RoleWe're looking for a sharp, proactive Sales Support Representative to assist our U.S. sales and dealer teams in managing project updates, communication,...