Estate Manager
6 days ago
The Estate Manager is responsible for the overall management, operation, and maintenance of the client's private estate(s) or residences. This role demands a highly organized, discreet, and service-oriented professional who ensures that all aspects of the property run smoothly — from staff coordination to vendor management, budgeting, and household standards.
The Estate Manager serves as the single point of contact for the principal, ensuring comfort, privacy, and a consistently elevated standard of living.
Key Responsibilities:1. Estate Operations & Maintenance
- Oversee the day-to-day operations of the residence(s), including housekeeping, landscaping, maintenance, and technical systems.
- Implement and maintain preventive maintenance schedules for property and equipment.
- Ensure all areas of the property meet high standards of presentation, cleanliness, and safety.
- Manage household staff including housekeepers, chefs, butlers, chauffeurs, gardeners, and security personnel.
- Define roles, set performance expectations, and conduct regular evaluations.
- Schedule staff shifts and manage leaves to ensure seamless coverage at all times.
- Conduct regular training to align staff with household etiquette, grooming, and service standards.
- Develop and manage household budgets, expense tracking, and reporting.
- Approve vendor invoices, monitor costs, and identify areas for optimization.
- Maintain detailed records of inventories, assets, and service contracts.
- Handle petty cash and ensure timely procurement of essentials.
- Liaise with external vendors for maintenance, repairs, landscaping, pest control, and other services.
- Negotiate and manage service contracts, ensuring high-quality delivery and cost efficiency.
- Supervise all ongoing estate projects and renovations to ensure timely completion.
- Support the principal and family during private events, gatherings, and guest visits.
- Ensure smooth coordination between kitchen, service, and housekeeping teams.
- Maintain discretion and anticipate the needs of principals and guests at all times.
- Oversee estate security systems and personnel.
- Ensure adherence to all safety and compliance standards (fire safety, insurance, etc.).
- Coordinate with local authorities when necessary for estate-related matters.
- Bachelor's degree in hospitality, business administration, property management, or related field.
- Minimum 8–12 years of experience in luxury estate, hotel, or private household management.
- Strong leadership, multitasking, and interpersonal skills.
- Proficiency in budgeting, vendor negotiations, and operational management.
- Excellent communication (English and Hindi) and organizational abilities.
- High level of integrity, discretion, and confidentiality.
- Knowledge of maintenance systems, property technology, and luxury standards preferred.
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