Sap Technical Consultant _ SAP BASIS

2 days ago

Pune, Maharashtra, India NTT DATA Business Solutions Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Experience 5 to 7 Years

Location – Remote

Candidate must have experience into ECS projects

Role Requirements

• Engineering graduate with minimum 5 years of work experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services etc.)

• Excellent customer focus / Networking / Relationship Building /Results-driven / Self[1]organized / Decision making

• Strong knowledge of IT Service Management, SAP Basis and SAP Application

• Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers

• Good understanding of SAP Enterprise Cloud Services operations infrastructure, processes and automation tools like SPC, TIC etc. is a plus

• Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus

• Cloud architecture and IT technical infrastructure know-how

• Technical and application expertise for different cloud solutions (min. HEC & S/4HANA)

• Understanding of escalation handling and procedures

• Experience in working with cross-cultural and cross-functional teams or individuals

• Proficiency in English (Written and verbal), additional (local) languages are plus

Technical Skills

1. Strong knowledge of IT Service Management, SAP Basis and SAP Applications

2. Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers

3. Working experience with SAP HEC, SAP S/4HANA or any other cloud solution.

4. Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics

5. Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution

Soft Skills

1. Excellent customer focus / Networking / Relationship Building /Results-driven / Self[1]organized / Decision making

2. Excellent communication skills (written and verbal)

3. Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution

4. Experience in working with cross-cultural and cross-functional teams or individuals

5. Proficiency in English (Written and verbal), additional (local) languages are a plus/on top. E.g. Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages.

Technical Skills

1. Cloud architecture and IT technical infrastructure know-how

2. Knowledge of/certification in one of Azure, AWS or GCP fundamentals

3. Experience with Migration, Upgrade projects esp. on S/4H Cloud.

4. Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus

Soft Skills/Requirements

Engineering graduate with minimum 5 years of work experience as SAP technical consultant with 2+ years in customer facing role (consulting, IT support, IT services.

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