Infrastructure Analyst

2 days ago


Bengaluru, Karnataka, India Infosys Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Infrastructure Analyst

Required Skills & Qualifications: ● Proven experience in demand management or project coordination within Telephony domains (specifically Webex Calling and/or RingCentral). ● Excellent communication and stakeholder management abilities, both internal and external. ● Strong organizational and prioritization skills. ● Proficiency in tracking and reporting on multiple concurrent demands. ● Ability to work effectively in cross-functional and geographically distributed teams. ● Familiarity with project management methodologies and tools. Key Responsibilities: ● DMND Lifecycle Management: ● Oversee technical integration/migration projects for Telephony Scope (Webex Calling & RingCentral) throughout the entire DMND lifecycle. ● Gather client requirements. ● Qualify client needs. ● Evaluate and prepare technical and commercial proposals in conjunction with the Solution Expert. ● Submit project quotes to the client. ● Construct project plans with all stakeholders. ● Place orders with various suppliers. ● Follow up on actions with project contributors. ● Provide client reporting. ● Monitor project budget. ● Implement the technical solution with the Managed Service Provider (MSP). ● Ensure handover to MSP support teams

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