Receptionist/Front Office Executive

2 days ago


Ashapur Varanasi Uttar Pradesh, India Hotel RS INN Full time

We are looking for a highly skilled and experienced Front Office Executive to join our team. The ideal candidate will have 1 to 4 years of experience in the hospitality industry.

Roles and Responsibility

Manage front office operations, including reception, concierge, and bell captain duties.

Coordinate with other departments to ensure seamless service delivery.

Handle guest complaints and resolve issues professionally.

Maintain high customer satisfaction through excellent service.

Ensure efficient check-in and check-out processes for guests.

Provide exceptional customer service to all guests.

Job Requirements

Minimum 1 year of experience in the hospitality industry.

Any Graduate or Postgraduate degree.

Excellent communication and interpersonal skills.

Ability to work well under pressure and manage multiple tasks simultaneously.

Strong problem-solving and analytical skills.

Familiarity with front office software and systems.

Role: Guest Services

Industry Type: Hotels & Restaurants

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

PG: Any Postgraduate

Job Types: Full-time, Part-time, Permanent, Fresher, Freelance, Volunteer

Pay: ₹8, ₹12,000.00 per month

Benefits:

  • Food provided

Work Location: In person



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