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Desktop Engineer
2 weeks ago
Role & responsibilities
System Administration & Support
Manage and support Windows Server environments, Active Directory, and Group Policies.
- Maintain and troubleshoot Windows OS for desktops, laptops, and trading systems.
Provide remote desktop support and resolve user issues promptly.
Security & Compliance
Monitor and configure firewalls, ensuring secure access to internal and external networks.
- Manage and update anti-virus solutions across all systems.
- Ensure timely data backups and conduct restoration drills.
Interact with auditors and provide clear explanations of IT infrastructure, IT policies, and compliance procedures.
Trading Systems Management
Provide technical support for front-office and back-office trading platforms.
Ensure uninterrupted uptime and performance of trading systems.
Microsoft 365 & Productivity Tools
Administer Microsoft 365 products (Outlook, Teams, SharePoint, OneDrive).
Manage user accounts, access rights, and license allocations.
Network & Infrastructure
Support LAN/WAN connectivity and troubleshoot network issues.
- Monitor system performance and optimize IT infrastructure for reliability.
Preferred candidate profile
- Bachelors degree in Computer Science, IT, or related field.
- 3–5 years of experience as a Desktop Engineer, IT Support Engineer, or similar role.
- Strong knowledge of Windows OS & Windows Server environments.
- Hands-on experience with firewalls, VPNs, and remote desktop tools.
- Experience in managing backups and disaster recovery procedures.
- Familiarity with trading systems is a strong plus.
- Strong understanding of Microsoft 365 administration.
- Excellent troubleshooting and problem-solving skills.
- Strong communication skills to interact with auditors and explain IT policies/compliance frameworks.
- Ability to work under pressure in a trading/financial services environment.
Preferred Qualifications
- Certifications such as MCSA, MCSE, CCNA, or CompTIA Security+.
- Prior experience in financial services or trading environments.
- Knowledge of cybersecurity best practices and IT audit processes.
Job Location- Gift City, Gandhinagar, Gujarat