Operations Financial Specialist

7 days ago

Hyderabad Telangana IND, India beBeeFinancial Full time ₹ 5,00,000 - ₹ 10,00,000 per year

The Finance Operations organization works with every part of Amazon to provide operations accounting and financial services.

We provide backbone systems and operational processes which completely, accurately, and validly pay suppliers and invoice customers.

Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating Healthcare Finance Operations Services.

As part of the Amazon Global Finance Operations Services team, you will find yourself working with exceptionally talented and determined people committed to driving financial improvement, scalability, and process excellence.

To support the growth of Amazon HealthCare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management.

The ideal candidate will not only have exposure to healthcare revenue cycle, including shared services functions (e.g. billing, collections) but also have exceptional customer skills to resolve complex dispute management and provide excellent customer service. They will be able to learn quickly and be willing to experiment with new ideas.

Key Job Responsibilities

  • Reviewing and investigating claims processing, verifying proper payment of claims, and bringing insurance claims to full resolution through external third-party relationships and cross-functional communication and collaboration.
  • Maintaining service level agreements regarding assigned accounts receivable tasks while ensuring timely resolution of all claims while prioritizing responsibilities, problem solving, and thinking critically as you perform your regular duties and accommodate other time sensitive tasks as they arise.
  • Conducts regular review and follow up of accounts receivables, ensuring timely resolution and payment of accounts. Utilizing multiple reports and worklists, ensuring that all claims are adjudicated correctly per the member's benefits, investigating claims that do not process as expected or for which we do not receive a determination, all while adhering to applicable guidelines.
  • Design, develop, and implement process improvements to prevent denials and reduce internal processing errors.
  • Develop resource material that is accessible and shared by the team and assist in the development of training materials for denial management. Assist in the training of new hires in AR
  • Finding and resolving market trends with specific payors, escalating where appropriate while utilizing root cause analysis to develop appropriate action plans.
  • Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position
  • Bachelor's degree in accounting and commerce (B. Com)
  • Can work proactively and independently, meet deadlines, and deliver on projects and tasks
  • Knowledge of problem solving, algorithm design, and complexity analysis
  • Exposure to US healthcare and insurance landscape
  • Experience with Medicare preferred
  • Driven to ask questions and find solutions
  • Understanding of basic accounting principles and receivables management
  • Proven ability to adhere to policies and procedures, as defined by leadership
Achieving Operational Excellence

In our dynamic environment, you will play a vital role in achieving operational excellence through strategic planning, process optimization, and innovative solutions. As a key member of our team, you will collaborate with senior management to drive financial improvement, scalability, and process excellence. Your expertise will enable us to deliver exceptional customer service, resolve complex disputes, and ensure timely resolution of claims.

Benefits

We offer a comprehensive package of benefits and perks designed to support your personal and professional growth. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.

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