Investigation Specialist, ROW IB

6 hours ago

Telangana IND, India ROW IB team Full time ₹ 8,00,000 - ₹ 12,00,000 per year
ROW IB team is seeking a highly motivated Investigation Specialist to help manage daily operational activities centrally across INFCs. Our teams' objective is to provide the accurate resolution to all the sellers and fulfillment centres. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class services with 's customer centric focus applied to the Seller experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. An Investigation Representative at ROW IB is responsible for flow of information between different stakeholders and resolves the issues created by sellers accurately in a timely manner.

Key job responsibilities
An Investigation Specialist provides timely resolution to the issue in hand by researching, querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends, and be able to drive seller experience without compromising on time. The candidate should have the basic understanding of inbounding and should be able to communicate clearly in English in the written and verbal form.

A day in the life
An Investigation Specialist is responsible for conducting assigned investigations in a timely manner within an ambiguous environment using data analysis and other tools. This requires a high level of ownership throughout the investigation life cycle by facilitating flow of information, reporting progress and identifying blockers & providing resolutions. An Investigation Specialist will insist on high standards by effective deep dive to summarize findings and proposing solutions by identifying gaps and risks in current mechanisms.

About the team
Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management.

- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
- Experience with Excel

- #Minimum 2 years of experience in Operation.
- #Good Deep diving skills

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Investigation Representative, Row Ib

    6 days ago

    Telangana, India ASSPL - Telangana - D82 Full time

    **DESCRIPTION**: ROW IB team is seeking a highly motivated Investigation Specialist to help manage daily operational activities centrally across INFCs. Our teams' objective is to provide the accurate resolution to all the sellers and fulfillment centres. This is a chance to work in an innovative team, participating in operational excellence, system support,...

  • Investigation Representative, Row Ib

    2 weeks ago

    Telangana, India Amazon.com Full time

    DESCRIPTION ROW IB team is seeking a highly motivated Investigation Specialist to help manage daily operational activities centrally across INFCs. Our teams' objective is to provide the accurate resolution to all the sellers and fulfillment centres. This is a chance to work in an innovative team, participating in operational excellence, system support,...

  • Transportation Representative, Row Ib

    6 days ago

    Hyderabad, Telangana, India Amazon.com Full time

    DESCRIPTION A Transportation Representative at ROW IB facilitates flow of information between different stakeholders (Warehouses/Category teams/Carriers) and resolves any potential issues that impact customer experience and business continuity. Transportation Representative at ROW IB works across Inbound operations. Inbound Operations deals with...

  • Transportation Representative, Row Ib

    2 weeks ago

    Hyderabad, Telangana, India Amazon Full time

    Description A Transportation Representative at ROW IB facilitates flow of information between different stakeholders Warehouses Category teams Carriers and resolves any potential issues that impact customer experience and business continuity Transportation Representative at ROW IB works across Inbound operations Inbound Operations deals with Vendor Carrier...

  • Transportation Representative, Row Ib

    23 hours ago

    Hyderabad, Telangana, India Amazon Full time

    DESCRIPTION A Transportation Representative at ROW IB facilitates flow of information between different stakeholders Warehouses Category teams Carriers and resolves any potential issues that impact customer experience and business continuity Transportation Representative at ROW IB works across Inbound operations Inbound Operations deals with Vendor Carrier...

  • Investigation Specialist

    2 hours ago

    Bengaluru, Karnataka, IND, India Amazon Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job summaryInvestigation Specialist (Work from Home)"Please note that this job is a seasonal role (FTC) on the payroll of Amazon."About the teamThe mission of Shopping Experience Protection Operations is to build trust with all its Customers & Partners - Buyers, Brands, Vendors, Sellers, and Employees - in reality and perception. Scaling through technology,...

  • Manager - Investigations , KYC

    2 days ago

    Telangana, IND, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    What is VRMO?Our mission in Verification Risk Management & Operations (VRMO) is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Through technology and our people we manage risk across multiple geographies for multiple markets having its own diverse set if buyers and sellers. We focus on...

  • Sr. Investigation Specialist, MFN Fulfillment

    2 days ago

    Bengaluru, Karnataka, IND, India Amazon Full time ₹ 20,00,000 - ₹ 40,00,000 per year

    BAP team sits within the Seller Lifecycle Management (SLM) org which is a part of broader Selling Partner Identity Verification (SPIV) org. The team investigates seller accounts to understand the identity operating the account and we take necessary actions when we find that the identity is risky and can cause negative downstream customer and/or financial...

  • Investigation Specialist ENG

    2 days ago

    Bengaluru, Karnataka, IND, India Amazon Full time US$ 15,000 - US$ 30,000 per year

    Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse...

  • Investigation Specialist TUR

    2 days ago

    Bengaluru, Karnataka, IND, India Amazon Full time ₹ 50,000 - ₹ 1,00,000 per year

    Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse...