Front Office Executive

3 days ago

Mokkam Calicut Kerala, India Steam House Resto Cafe Full time ₹ 2,16,000 - ₹ 2,40,000 per year

Job Title: Front Office Executive (Female)

Location: Miracle Hotel and Resorts, Kunnamangalam, Calicut

Job Type: Full-Time

Experience Required:

  • Minimum 1 year of experience in a similar role

OR

  • Fresh graduates in Hotel Management

Salary: ₹18,000 – ₹20,000 per month (Based on experience)

Benefits:

  • Free Food
  • Free Accommodation
  • Supportive work environment in a reputed hotel and resort

Duty Time: 10 hours per day

Key Responsibilities:

  • Welcome and greet guests in a warm and professional manner
  • Manage check-in and check-out procedures smoothly
  • Handle guest queries and complaints efficiently and courteously
  • Manage front desk operations and ensure proper documentation
  • Coordinate with housekeeping and other departments for guest needs
  • Maintain records and handle reservation systems
  • Handle incoming calls and emails, and assist with booking inquiries
  • Maintain a neat and presentable reception area

Required Skills:

  • Excellent communication and interpersonal skills
  • Pleasant personality and professional appearance
  • Basic computer knowledge (MS Office, email, hotel software preferred)
  • Ability to handle guest requests with patience and a customer-first attitude
  • Good organizational and multitasking abilities
  • Proficiency in English and Malayalam preferred

Job Types: Full-time, Permanent

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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