Quality Assurance

4 days ago

Bengaluru, Karnataka, India Wipro Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Purpose

The purpose of this role is to ensure compliance and quality of the process within an account.

Do

  • Track and review the process quality through audits
  • Develop audit plan as per SOP and allocate reviews to the analysts
  • Monitor to ensure that the audits are being conducted as per plan
  • Review the audit data across the account to review the account performance on quality parameters, identify the error trends
  • Prepare reports for review for the internal leadership as well as client
  • Identify the best practices and work with the delivery team to deploy for improvement
  • Ensure compliance part of the process by front-ending with the external auditors CMMIE or any onsite audits, coordinating with the internal teams and working with SDH and AH to develop SOPs and compliance registers as required for the audits.
  • Drive training within the account to ensure process quality is maintained
  • Conduct Root Cause Analysis of the errors to identify the training intervention to bridge the gap
  • conduct monthly trainings based on the error types identified in the process audits
  • Deploy various training methods (classroom based, web based etc) to develop the skill and reduce error rates
  • Develop the training reports and share with the key stakeholders including the client twice a week.
  • Support the incoming new process
  • For an existing client, support the any new process addition by ensuring online process training is conducted for the agents, agents have the necessary skill and access is granted to them on applications required
  • For any new process outside the account, support the team in identifying the skill, availability of skill within DOP or avenues for upskilling the team to support the new process
  • Effective Team Management
  • Resourcing
    • Hire adequate and right resources for the team
  • Talent Management
    • Ensure adequate onboarding and training for the team members to enhance capability & effectiveness
    • Build an internal talent pool and ensure their career progression within the organization
    • Manage team attrition
    • Drive diversity in leadership positions
  • Performance Management
    • Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
    • Ensure that the Performance Nxt is followed for the entire team
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team

Mandatory Skills: Quality Assurance . Experience: 5-8 Years . >

  • Design Quality and Regulatory Leader

    6 hours ago

    Bengaluru, Karnataka, India Caliber Assurance Services Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Location: BengaluruRequirements:Around 8-15 Experience in Software Quality AssuranceExperience as senior software/hardware engineer/module leader/technical leaderWorking experience in quality assurance and Regulatory assurancePreferable experience in all areas of Software development life cycleQualificationDiploma/Graduate/Post graduate in...

  • Quality assurance

    2 days ago

    Bengaluru, Karnataka, India Opportune Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    The applicant if selected will take care of quality assurance of the sterile manufacturing company

  • Assistant Quality manager

    6 days ago

    Bengaluru, Karnataka, India Steerzman Quality Solutions Pvt. Ltd Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Location: BangaloreExperiance : 2 and above yearsJDs of Assistant Quality managerMonitoring and implementing CCPs, O-PRPs, PRPs aligned with ISO 22000, HACCP, GMP, and airline requirements.Support in conducting internal audits, inspections under the guidance of Quality Manager and spot checks across production, storage, and dispatch areas.Oversee critical...

  • Quality Assurance

    1 week ago

    Bengaluru, Karnataka, India Quality Evaluation And Systems Team (QUEST) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Quality inspections Ensuring the quality of the productsRoot case AnalysisExperience Electrical engineer

  • Quality Assurance

    2 days ago

    Bengaluru, Karnataka, India Opportune Solutions Full time ₹ 8,00,000 - ₹ 15,00,000 per year

    Quality assurance, Change management, Change control, APQR's, Media fill, Microbiology Compliance and Documents handling in software

  • Quality Assurance

    5 hours ago

    Bengaluru, Karnataka, India MS Clinical Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Quality Assurance (QA) – Clinical ResearchExperience: 8–10 yearsLocation: Indiranagar, BangaloreDepartment: Quality AssuranceAbout the RoleWe are seeking an experienced QA professional to join MSCR, responsible for ensuring the highest standards of quality and compliance across clinical research operations. The ideal candidate will bring...

  • Head of Quality Assurance

    6 days ago

    Bengaluru, Karnataka, India InstaVision Inc Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionInstaVision is a Video AI platform company providing smart safety and security solutions for residential customers worldwide. Our platform harnesses the power of artificial intelligence to enhance IP camera functionality, including intelligent breathing, fire, person, vehicle, animal, package, gesture, and face detection all done on the...

  • Quality Assurance Engineer

    4 weeks ago

    Bengaluru, Karnataka, India FieldGenie PVT LTD Full time

    Company Description We suggest you enter details here. Role Description This is a full-time hybrid role for a Quality Assurance Engineer located in Bengaluru, with some work-from-home flexibility. The Quality Assurance Engineer will be responsible for executing test plans, conducting manual testing, and ensuring the quality of software. Daily tasks include...

  • Quality assurance

    1 week ago

    Bengaluru, Karnataka, India Capgemini Full time US$ 90,000 - US$ 1,20,000 per year

    About The Role  - Review and analyze system specifications and requirements- Develop and execute manual and automated test cases- Identify, document, and report bugs and glitches- Collaborate with developers and QA engineers to troubleshoot issues- Conduct post-release and post-implementation testing- Ensure compliance with industry standards and internal...

  • Quality Assurance Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Makmor Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionMakmor partners with regional and global businesses, startups, and governments to solve complex challenges through strategy, design, and execution.Industries we serve:• Agriculture• Aerospace & Defense• Automotive• Media & Entertainment• Retail & E-Commerce• Real EstateOur services include:• Strategy & Investment• Supply...