Senior Technical Project Manager

ABOUT APPLY DIGITAL :

Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.

Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.

Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.

At Apply Digital, we believe in the "One Team" approach, where we operate within a 'pod' structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.

Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.

Visit our Careers page to learn how we can unlock your potential.

Location : Apply Digital is a hybrid friendly organization with remote options available if needed. The preferred candidate should be based in (or within a location commutable to) the Delhi/NCR region of India, working in hours that have an overlap with the Eastern Standard Timezone (EST).

About the Client :

In your initial role, you will support Kraft Heinz, a global, multi-billion-dollar leader in consumer packaged foods and a valued client of ours for the past three years. Apply Digital has a bold and comprehensive mandate to drive Kraft Heinz's digital transformation. Through implementable strategies, cutting-edge technology, and data-driven innovation we aim to enhance consumer engagement and maximize business value for Kraft Heinz.

Our composable architecture, modern engineering practices, and deep expertise in AI, cloud computing, and customer data solutions have enabled game-changing digital experiences. Our cross-functional team has delivered significant milestones, including the launch of the What's Cooking App, the re-building of 120+ brand sites in over 20 languages, and most recently, the implementation of a robust Customer Data Platform (CDP) designed to drive media effectiveness. Our work has also been recognized internationally and has received multiple awards.

While your work will start with supporting Kraft Heinz, you will also have future opportunities to collaborate with the global team on other international brands.

The Role :

Apply Digital is seeking a Senior Technical Project Manager passionate about digital strategy, products, platforms, and commerce. The ideal candidate is collaborative, solution-focused, and confident in engaging with diverse stakeholders.

You have a strong technical background, champion Project Management and Agile best practices, and can flex processes to meet team and client needs. You're comfortable wearing multiple hats, including acting as Scrum Master, while managing budgets, timelines, and client expectations. A problem solver and big-picture thinker, you balance strategic oversight with attention to detail to drive project success through structured planning, risk management, and seamless coordination between technical and business teams.

You'll oversee multiple fast-paced projects, coordinate cross-functional teams, and communicate effectively with leadership and onshore teams. Strong English proficiency and experience working with remote global teams across North America and Latin America are essential for success in this role.

Above all, you are accountable to your team, yourself, and the delivery of excellence.

What You'll Do :

- Communicate clearly by distilling updates, sharing RAIDD (Risks, Assumptions, Issues, Dependencies, Decisions) items, and maintaining detailed status reports for clients and internal stakeholders.

- Support the Product Owner in managing the program roadmap, mobilizing the team along the critical path, and coordinating project delivery across scope, resources, budgets, and change requests.

- Manage and mitigate risks effectively, escalating to leadership when necessary.

- Explain technical complexities to stakeholders, clarifying feasibility within the technical setup.

- Lead project development through all stages of the Software Development Life Cycle, fostering a one-team mindset.

- Estimate project timelines, effort, and costs for new opportunities.

- Actively track team dynamics and morale, addressing any concerns to maintain productivity and engagement.

WHAT WE'RE LOOKING FOR :

- 8+ years leading teams in delivering end-to-end digital solutions.

- 6+ years as a Technical Project Manager managing large, complex projects in high-tech, multi-functional environments.

- Strong technical understanding and/or previous hands-on experience in software development, web

technologies, and cloud-native solutions (e.g., GCP, AWS).

- Proven ability to foster strong partnerships with internal and external stakeholders.

- Prior experience working in Agile environments, with a solid grasp of Agile methodologies and tools.

- Experience collaborating with remote teams across North America and Latin America, managing time zone

challenges smoothly.

- Strong proficiency in English (written and verbal) with excellent, effective communication skills.

- Experience delivering scalable platforms and products, ensuring high-quality outcomes.

- Experience presenting project updates, RAID items, and strategic decisions to leadership and clients.

- Proficiency in identifying, assessing, and mitigating project risks proactively, escalating when necessary.

- Demonstrated ability to manage project budgets, resource allocation, and forecasting.

- Strong time management and prioritization skills aligned with team and project needs.

- Proficiency with project management tools like JIRA, Notion, Smartsheets, or similar.

- A can-do attitude, passion for digital products, and resilience in fast-paced, flexible environments. Humility, positivity, and a relentless drive for excellence.

Nice To Haves :

- Prior experience on a Scrum team and/or Scrum Master certification.

- Experience working with MACH architecture (Microservices, API-first, Cloud-native, Headless) or similar modern tech stacks.

- Experience as a Software Engineer is desirable but not required.

- The ability to debug technical issues via console errors, API endpoints failing, etc. is a bonus