Regional Manager RCU

2 days ago

Thāne, Maharashtra, India Hinduja Housing Finance Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Role & responsibilities

  • Fraud Identification & Control (Pre and post approval)
  • Verify loan documents through empaneled agencies to curtail fraud at entry level.
  • Ensure sampling effectiveness in order to control application fraud.
  • Ensure background / profile checks on profile of customer / various agencies through market intelligence/feedback.
  • Handle fraud detection and investigation by empaneling good agencies with the relevant experience and expertise to handle such cases, ensuring proper SLA's with the agencies.
  • Prepare a corrective action plan based on the intensity of fraud penalizing the customer / channel/ associate involved in committing the fraud.
  • Ensure corrective action and set polices to act as deterrents recovering the loss to the organization.
  • Logically conclude cases with modus operandi & highlight the gaps proposing corrective measures & feedback to business team.
  • Fraud Prevention & Control (On going basis - post approval). Ensure pre appointment reference and profile checks are conducted on all staff and executives.
  • Follow up of reports as per specified TAT from the vendors.
  • Responsible for providing Fraud risk training to subordinates.
  • Investigations referred and self-identified.
  • Responsible for interacting with different departments on various RCU trainings.

Preferred candidate profile

  • A High Level of Professionalism.
  • A passion for Building and Growing Relationships
  • The Ability to Gather Feedback and Provide Innovative Insight
  • Highly Ethical
  • Decision Making Skills
  • Goal orientated
  • Operates in a fast-paced office environment
  • Willing to put in overtime if need be
  • Ability to motivate and self-motivate
  • Highly responsible and dedicated
  • Recruitment and training skills

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