Technical Support Intern
2 weeks ago
About the internship
- The duration for this internship is 2 months. A good candidate may be absorbed as a regular employee based on the performance.
Selected intern's day-to-day responsibilities include:
Responsibilities
1.Respond to customer inquiries via phone, email, and WhatsApp
2.Assist in resolving customer complaints and issues
3.Collaborate with team members to improve service processes
4.Participate in training and development sessions
5.Provide feedback to improve customer experience
6.Support the customer service team with daily tasks
7.Maintain a positive and professional attitude
8.Follow company policies and procedures
9.Meet performance and quality standards
Note:
Technical Knowledge and Good communication skills are must
Other requirements
Graduate in any discipline (Preferably BCA), people who are in last year of graduation may also apply
Good academic record
Computer savvy
Good analytical skills
Good in Microsoft Office
Good in oral and written communication skills
Working days: Monday to Saturday: 10 AM-6 PM
Perks
- Stipend: Yes
- Certificate of completion
- Free snacks
- Informal dress code
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