Team Leader//Sr Team leader//International BPO

3 days ago

Gurgaon, Haryana, India Hiresquad Full time ₹ 12,00,000 per year

Leading BPO in Gurgaon

Hiring For Team Leader/Sr Team Leader//Assistant Manager

International Voice Process

CTC UPTO 12.5 LPA

Require min 1 Year as Team Leader Experience in International BPO

Strong in Operations Matrices like Attrition, Shrinkage, CSAT

Shifts 24*7

Require Excellent Communication skills in English in Written & Verbal

Call or mail CV at

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability

Description Essential Functions/Core Responsibilities


• Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements


• Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
• Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment


• Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations


• Communicate expectations to employees and provide timely updates
• Provide subject matter expertise in handling escalated customer calls as needed


• Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities


• Stay current on internal work processes, policies and procedures. Attend required manager development training

Preferred candidate profile

Must be Working as Team Leader in International BPO

Must have Good Communication Skills

Experience in Voice Process

Perks and benefits

Good Incentives

Interested candidates can call at or mail their cv

  • Team Leader//Sr Team Leader//Assistant Manager//International BPO

    3 days ago

    Gurgaon, Haryana, India Hiresquad Full time ₹ 12,00,000 per year

    Leading BPO in GurgaonHiring For Team Leader/Sr Team Leader//Assistant ManagerInternational Voice ProcessCTC UPTO 12 LPATwo Way CabsRequire min 1 Year as Team Leader Experience in International BPOStrong in Operations Matrices like Attrition, Shrinkage, CSATShifts 24*7Require Excellent Communication skills in English in Written & VerbalCall or mail CV at The...

  • BPO Team Lead/leader/Bpo Team Leader/Team Leader/International/Voice

    2 days ago

    Gurgaon, Haryana, India Selectica International Solutions Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    BPO International Customer Support Voice process,1 year as a Team Leader on paper* Rotational Shifts*Manage team *Knows performance metrics*Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri Neha Required Candidate profile*Graduation Mandatory.*Works with team spirit to achieve customer satisfaction*Mentors team*We pick calls immediately*Dont...

  • Team Leader

    3 days ago

    Gurgaon, Haryana, India Hiresquad Full time ₹ 10,00,000 - ₹ 12,50,000 per year

    Leading BPO in GurgaonHiring For Team Leader/Assistant ManagerInternational Voice ProcessCTC UPTO 12.5 LPARequire min 1 Year as Team Leader Experience in International BPOStrong in Operations Matrices like Attrition, Shrinkage, CSATShifts 24*7Require Excellent Communication skills in Written & VerbalCall or mail CV at The Team Leader, Operations is...

  • Bpo Team Lead

    3 weeks ago

    Gurgaon, Haryana, India Selectica International Solutions Full time

    Job Description- BPO International Banking Support Voice process,1 year as a Team Leader on paper- Rotational Shifts- Manage team- Knows performance metrics- Motivates teamRequired Candidate profile- Graduation Mandatory.- Works with team spirit to achieve customer satisfaction- Mentors team

  • Hiring For TEAM Leader

    3 days ago

    Gurgaon, Haryana, India Futureheights Training And Consultant Full time ₹ 7,00,000 per year

    Hiring: Team LeaderProcess: Social Media Process Location: GurgaonSalary: Up to 7 LPAAbout the Role: We are looking for a Team Leader with proven experience in handling international BPO operations. The candidate should be result-oriented, capable of managing a team, driving performance, and ensuring client deliverables are met with...

  • Team Leader

    3 days ago

    Gurgaon, Haryana, India IGT Solutions Full time US$ 9,00,000 - US$ 12,00,000 per year

    Job Title: Team Leader/ Assistant Manager- International Process (German Language Support)Location: [Gurgaon]Work Mode: Work From Office (WFO)Working Days: 5 Days a WeekShift: Flexible for 24x7 EnvironmentJob Summary:We are seeking an experienced and dynamic Team Leader/ Assistant Manager with proficiency in German language and a strong background in...

  • BPO MNC Hiring For " Team Leader- Quality "- Gurgaon

    3 days ago

    Gurgaon, Haryana, India ESS Cee Hr Solutions Full time US$ 60,000 - US$ 1,20,000 per year

    Team Leader- Call Quality Call MonitoringInternational BPORotational Shifts5 days working

  • Bpo Team Lead

    3 days ago

    Gurgaon, Haryana, India Futureheights Training And Consultant Full time ₹ 7,00,000 - ₹ 14,00,000 per year

    Dear,We are hiring for international BPO_ Team Leader for Gurgaon Location for One of the leading clients.Salary _ 7 LPARoles and ResponsibilitiesManage a team of customer service representatives to achieve operational excellence.Oversee daily operations, ensuring efficient call center operations and attrition management.Develop and implement strategies to...

  • Team Leader

    3 days ago

    Gurgaon, Haryana, India IGT Solutions Full time US$ 9,00,000 - US$ 12,00,000 per year

    We're Hiring: Team Leader Data AnnotationLocation: Gurgaon | Shifts: Flexible | Experience Required: 1+ year as a Team Leader (on paper)Join IGT Solutions Pvt Ltd, a global leader in IT & BPM services for the Travel, Transportation, and Hospitality industries, and help us shape a safer digital world through effective content moderation.What Youll Be...

  • Team leader Spanish language Gurgaon Office job only International Bpo

    4 hours ago

    Gurgaon, Haryana, India Enhanceplus Consultants Full time ₹ 60,000 - ₹ 85,000 per year

    Team leader Spanish languageLocation - GurgaonProcess - VoiceExcellent English communicationRequired - 2 year on paper as a team leader In Spanish language In International BpoSalary LPARotational shift including nightCab facility provided by companyJob Type: Full-timePay: ₹60, ₹85,000.00 per monthLanguage:English (Preferred)Work Location: In personSpeak...