Field Collection Executive

7 days ago

Varanasi Locality Maps Varanasi, India Pivotal Management Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Title: Field Executive – Loan Collection

Location: Varanasi

Department: Collection

  • Key Responsibilities Visit borrowers/customers as per the assigned portfolio for loan recovery.
  • Collect payments and ensure accurate documentation of transactions.
  • Explain repayment schedules, penalties, and available options to customers.
  • Handle customer queries with professionalism and escalate complex issues when required.
  • Maintain daily records of visits, collections, and pending accounts.
  • Coordinate with the Collection Manager and provide regular status updates.
  • Ensure compliance with company policies, RBI guidelines, and ethical collection practices.
  • Build positive relationships with customers to encourage timely repayments.
  • Required Skills & Competencies good communication and interpersonal skills (Hindi/Local language).
  • Basic knowledge of loan/finance process and collection techniques.
  • Negotiation and persuasion skills.
  • Ability to work independently and achieve targets.
  • Strong sense of responsibility and integrity.
  • Qualifications & ExperienceMinimum 12th pass (Graduate preferred).
  • 0–5 years of experience in loan recovery, collections, or fieldwork.
  • Freshers with good communication skills may also apply.
  • Must own a two-wheeler with a valid driving license (mandatory).
  • Salary & BenefitsCompetitive salary with incentives based on performance.
  • Career growth opportunities in collection and finance sector.

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