Lead Analyst, Continuous Improvement

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Forover70years,IronMountainIncorporated(NYSE:IRM)hasbeenyourstrategicpartnertocareforyourinformationandassets.Agloballeaderinstorageandinformationmanagementservicesandtrustedbymorethan225,000organizationsaroundtheworld,including95%oftheFortune1000,weprotect,unlock,andextendthevalueofyourwork—whateveritis,whereveritis,howeverit's stored.

Wecreatetheframeworknecessarytobridgethegapsbetweenpaper,digital,media,andphysicaldataandextractvaluealongitslifecycle,helpingtobuildyourorganizationalresilience.Andallthiswith a commitment to sustainability at our core.Ourrelationshipisatruepartnershipwhereyoutrustusnotonlytopreserveinstitutionalknowledgeandenhanceefficiency,security,andaccessbuttomakeyourworkmeanmore.Becauseinthatwork is the power to not only accelerate your business, but elevate it.

WeareobsessedaboutdrivingmeaningfulchangeandareseekinganexperiencedBlackBeltinEnterpriseBusinessProcessImprovementtojoinourEnterpriseExcellenceteam.ThisroleisessentialtoourGlobalBusinessServices(GBS)platform,focusingonend-to-endprocesstransformationacrossIronMountain'sglobaloperations.Thisleaderwilldriveinitiativesthatenhanceefficiency,improvecustomerexperience,streamlineoperations,anddelivermeasurableresults.
Role Overview
AsakeymemberoftheEnterpriseExcellenceteam,youwillleadaportfolioofimprovementprojectsusingLean,SixSigma,DMAIC,Agile,andstructuredproblem-solvingmethodologies.Youreffortswilloptimizecriticalprocesses,establishbestpractices,andleverageautomation,aligningwith the strategic priorities of Iron Mountain.

Key Responsibilities

• Strategic Process Transformation & Standardization

○Identify,standardize,andautomatehigh-impactprocessesacrossGBS,ensuringalignmentwithenterprisegoalsandcustomerexperiencestandards.Leveragebestpractices to create a cohesive, unified approach to operational excellence.

• Portfolio Management & Prioritization

○Developaportfolioofimprovementprojectsthatdrivetangiblecost savings,processefficiencies,andcustomersatisfaction.Establishclearcriteriaforprioritizinginitiativesbasedonbusinessvalue,securingstakeholderbuy-inforseamlessexecution.

• Operational Excellence Using Lean and Six Sigma Black Belt

○ApplyLean,SixSigma,Agile,andothermethodologiestostreamlineend-to-endprocesses.Conductrootcauseanalysisanddeployprocesscontroltechniquestoimprove operational efficiency, quality, and compliance across global teams.

• Cross-Functional Collaboration & Engagement

○CollaboratecloselywithGlobalProcessOwnerstodriveenhancementsacrosscriticalGBSfunctions,aligningprocessimprovementswithbroaderbusinessgoals.

Facilitatecross-functionalworkshopstofostercollaborationandimplementimpactful changes.

• Coaching & Change Management

○Trainandcoachteamsoncontinuousimprovementprinciples,embeddingacultureofoperationalexcellence.Supportchangemanagementeffortsbyestablishingaframeworkforsustainableadoptionandscalingbestpracticesacrosstheorganization.

• Performance Tracking & Reporting

○Establishandmonitorkeyperformanceindicators(KPIs)foreachprojecttotrackprogressandmeasureresults.Developvisualmanagementtoolsanddashboardstoprovidetransparent,real-timeinsightsintoprocesshealthandprojectimpact,ensuring alignment with GBS leadership goals.

Functional Knowledge, Skills, And Compete

• Understands technology as a process enabler
• Hands-on, meticulous, and capable of seeing the big picture.
• Veryskilledandabletobreakdownproblemsandsophisticatedsituationsintoactionsthatdrive progress.
• Strong ability to map processes for as is and to be
• Strong problem-solving and analytical skills; data-driven and Strong business acumen
• Known for and is an agent for change.
• Strong communication, training, and facilitation skills. Capable of influencing others.
• Anindependentworker,capableofoperatinginafast-paced,constantlyevolvingenvironment.
• Shown results with Lean / Kaizen / continuous improvement.
• Consistent track record of leading multi-functional teams
• Travel up to 25% primarily domestic
• Understands agile as a delivery method and ways of working
• Ability to engage and influence stakeholders at all levels
• Abilitytomulti-taskinafast-pacedenvironment,balancingcompetingprioritiesyetappropriately assertive in accomplishing the task at hand
• Possesslearningagility-theabilitytoquicklygraspnewconceptsandemergingtechnology,proactively seeks out learning and continuously expands expertise
• Solid coaching and mentoring competency

Candidate Education Requirements

• 10+blackbeltexperienceincludingindustrysixsigma black beltcertificationfromanaccreditedinstitution.
• Bachelor's degree required, preferably in Engineering; Six Sigma Black Belt or Master BlackBelt certification is required. Advanced degree, such as an MBA, is a plus.

Finance/Economics

• English language proficiency, written, verbal.

Background/Experience

• 10+yearsofexperienceleadinglarge-scaleSixSigmaandLeaninitiativeswithinglobal,cross-functional environments.
• Provensuccessinprocessmapping,standardization,andperformancemonitoring,particularly in high-impact business functions.
• Strongexperienceindataanalytics,KPIbenchmarking,andstatisticalmodelingtosupportfact-based decision-making and insights

Core Competencies:

• Methodologies:MasteryofLean,SixSigma,DMAIC,andAgilemethodologies;expertiseinstatistical process control and structured problem-solving.
• ProjectManagement:Demonstratedcapabilityinmanagingcomplex,multi-phaseprojectsacross departments, with a track record of measurable outcomes.
• AnalyticalSkills:Abilitytotranslatedatainsightsintostrategicprocessimprovements;skilled in creating visual management tools to communicate KPIs and process performance.
• Communication:Excellentverbalandwrittencommunicationskills,adeptatconveyingcomplex information to diverse audiences, including senior leadership.
• CollaborativeLeadership:Strongcross-functionalskills,withtheabilitytodriveengagementand align teams around shared goals in an international setting

Industry Knowledge:

• Experience in Finance or IT industries is advantageous, bringing an understanding of specificregulatory, compliance, and operational requirements in these sectors

Category: Project/Program Management Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition:
J0086015