Operations Team Lead

2 weeks ago

Mangalore, Karnataka, India RAPRO Solutions Full time ₹ 7,50,000 per year

- Location: Mangalore, Karnataka, India

- 
Shift Timings:
Night shifts (exact timings may vary as per business requirement)

- 
Compensation:
Up to 7.5 LPA

- 
Benefits:
Transport, Meal Allowance, etc.

Key Responsibilities

  • Supervise and manage a team to achieve daily, weekly, and monthly targets.
  • Monitor team performance, provide constructive feedback, and ensure adherence to company standards.
  • Handle escalations, resolve issues, and maintain high team morale.
  • Train, mentor, and coach team members for continuous improvement.
  • Prepare and present daily/weekly performance reports to management.
  • Collaborate with other departments to streamline processes and solve operational challenges.
  • Ensure compliance with company policies and procedures during the night shift operations.

Required Skills & Qualifications

  • Graduate in any discipline from a recognized university.
  • Minimum 1 year experience as a team lead or similar supervisory role.
  • Strong leadership, people management, and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Willingness to work night shifts.
  • Proficient in MS Office and relevant digital tools.

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