
Service Engineer
2 days ago
Field Job for South West India.
Base location - Chennai
KEY ACCOUNTABILITIES & RESPONSIBILITIES
Drive Revenue Growth (Aligned to Annual Operating Plan)
Installation, Programming, Maintenance and Troubleshooting
Acquire new customers (direct and via channel partners)
Increase share of wallet by cross-selling new pool technologies
Promote innovations and expand into new market segments
Update Salesforce with all growth opportunities weekly
Conduct product trials at customer locations
Retain and Grow Existing Accounts:
Ensure service excellence and deliver on performance & cost commitments
Maintain strong, multi-tiered customer relationships
Implement strategic price increases
Provide first-level troubleshooting and technical advice
Sales Forecasting & Collections:
Ensure timely AR collections
Maintain accurate and timely sales forecasting
Channel Partner/Distributor Management:
Grow business through existing partners
Expand coverage via new distributor appointments
Track and report secondary sales
Monitor and improve distributor ROI
Market Intelligence:
Keep track of industry trends and competitor activity
Cross-functional Collaboration:
Work closely with supply chain, HR, finance, R&D, procurement, and leadership teams
Continuous Development:
Participate in 100 hours of learning annually
Stay updated on market and technological trends
Ethics & Integrity:
Demonstrate and promote ethical practices across all activities
Education/Experience:
Technical background required (Engineering or Science)
Prior experience in pool or water treatment industries preferred
Familiarity with disinfection, filtration, and water quality management for recreational water
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