Service Engineer

2 days ago


Chennai, Tamil Nadu, India Ms Gi Human Resources And Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Field Job for South West India.

Base location - Chennai

KEY ACCOUNTABILITIES & RESPONSIBILITIES

Drive Revenue Growth (Aligned to Annual Operating Plan)

Installation, Programming, Maintenance and Troubleshooting

Acquire new customers (direct and via channel partners)

Increase share of wallet by cross-selling new pool technologies

Promote innovations and expand into new market segments

Update Salesforce with all growth opportunities weekly

Conduct product trials at customer locations

Retain and Grow Existing Accounts:

Ensure service excellence and deliver on performance & cost commitments

Maintain strong, multi-tiered customer relationships

Implement strategic price increases

Provide first-level troubleshooting and technical advice

Sales Forecasting & Collections:

Ensure timely AR collections

Maintain accurate and timely sales forecasting

Channel Partner/Distributor Management:

Grow business through existing partners

Expand coverage via new distributor appointments

Track and report secondary sales

Monitor and improve distributor ROI

Market Intelligence:

Keep track of industry trends and competitor activity

Cross-functional Collaboration:

Work closely with supply chain, HR, finance, R&D, procurement, and leadership teams

Continuous Development:

Participate in 100 hours of learning annually

Stay updated on market and technological trends

Ethics & Integrity:

Demonstrate and promote ethical practices across all activities

Education/Experience:

Technical background required (Engineering or Science)

Prior experience in pool or water treatment industries preferred

Familiarity with disinfection, filtration, and water quality management for recreational water



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