Current jobs related to Senior Professional Services Engineer - Pune, Maharashtra - NICE

  • Professional Services Engineer

    2 weeks ago

    Pune, Maharashtra, India Perforce Software Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Principal Professional Services Engineer (SP)Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and...

  • Senior Professional Services Engineer

    2 weeks ago

    Pune, Maharashtra, India NICE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?In NiCE as a Senior Specialist...

  • Senior Professional Services Engineer

    1 day ago

    Pune, Maharashtra, India NiCE Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?In NiCE as a Senior professional...

  • Senior Professional Services Engineer

    1 week ago

    Pune, Maharashtra, India NICE Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about? We're seeking a skilled Senior...

  • Senior Consultant – Professional Services

    3 days ago

    Pune, Maharashtra, India Yardi Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Consultant - Professional ServicesLogin to applySenior Consultant - Professional ServicesPune, IndiaRole – Specialist I – Implementation/ Executive Consultant/Consultantin Professional Services Group (PSG)OverviewMain task of the resource would be to implement Yardi's ERP products.Implementation Consultant will conduct the blueprint sessions with...

  • Engineering Lead Analyst

    1 week ago

    Pune, Maharashtra, India Professional Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Within the Citi CTO team the API and integration team are seeking a seasoned Sr. Engineering Developer to join our team. The API and Integration team is a small global team who work on innovative solutions for the wider bank. Developers use our solutions, so they must stand up to a tough audience. We are delivering capabilities for sharing data for...

  • Senior Services Engineer

    1 week ago

    Pune, Maharashtra, India INDO GROUP Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Company DescriptionIndo Group is a heavy engineering company specializing in advanced internal combustion engines and extends its expertise to industries such as automotive, marine, power generation, agriculture, construction, earthmoving, and mining. We focus on understanding customer needs to provide customized solutions, delivering advanced technologies...

  • Senior Professional Services Engineer,Actimize

    5 days ago

    Pune, Maharashtra, India NICE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?NICE Actimize is currently seeking a...

  • Senior Professional Services Engineer,Actimize

    3 days ago

    Pune, Maharashtra, India NICE Actimize Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?NICE Actimize is currently seeking a...

  • Professional Services Engineer

    5 days ago

    Pune, Maharashtra, India NICE Actimize Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what's the role all about?The Professional Services Engineer is a...

Senior Professional Services Engineer

2 weeks ago

Pune, Maharashtra, India NICE Full time ₹ 12,00,000 - ₹ 36,00,000 per year

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

 We're seeking a skilled Associate Professional Services Engineer to deliver tailored technical solutions, successful deployment, configuration, and integration of our software solutions for clients. You'll work closely with customers and internal teams to translate business needs into scalable, data-driven solutions.

This role requires hands-on experience of Advanced Call Flow configurations, Digital Channel and basic knowledge Bot configurations.  You'll support data integration, automate processes, and help clients get the most value from our platform.

How will you make an impact?  

  • Collaborate with clients and internal account teams to gather requirements, understand business needs, and deliver tailored reporting solutions.
  • Install, configure, and customize the company's software products in client environments
  • Develop and enhance client-facing reports using tools, ensuring accuracy and performance.
  • Leverage Python scripting to automate tasks and streamline implementation workflows.
  • Work closely with cross-functional teams (QA, Development, Product) to stay aligned on feature changes and data impacts.
  • Train customers and internal stakeholders on product features and best practices
  • Document solutions, timelines, deliverables, and technical details to ensure clarity and continuity across projects.
  • Present project updates, outcomes, and recommendations to internal stakeholders and client leadership.
  • Manage multiple client projects in a fast-paced environment while ensuring timely and high-quality delivery.
  • Contribute to continuous process improvement and knowledge-sharing across the Professional Services team.

Have you got what it takes?

  • 1 years of experience in professional services, technical consulting, or enterprise software implementation.
  • Knowledge of CCaaS, IVR configuration, and an understanding of multi-channel communication such as SMS, chat, etc.
  • Strong proficiency in SQL, with the ability to write optimized queries for large and complex data sets.
  • Hands-on experience with relational databases such as MySQL and Oracle.
  • Proven experience in building and delivering reporting solutions using BIRT or equivalent tools.
  • Working knowledge of Python for scripting or task automation.
  • Solid understanding of APIs, web services
  • Strong analytical and problem-solving skills with attention to detail.
  • Excellent communication skills with a customer-focused approach.
  • Ability to manage multiple client projects while maintaining high quality and responsiveness.
  • Experience using version control tools like Git, GitHub, GitLab, or Bitbucket.

 Enjoy NICE-FLEX

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

 What's in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

 Requisition ID: 8189
Reporting into: Tech Manager
Role Type:IC

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.