OTC Billing Professional

6 days ago

Kolkata, West Bengal, India Contactx Resource Management Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 12,00,000 per year
  • We are hiring for Leading outsourcing Multinational company You can share your resume on below mention IDS nput and processing advertising contracts; accurately assigning rates and ad tiers.
  • Provide inputs to the mapping and maintenance of end-to-end Business processes, maintenance of Standard Operating Procedure (SOPs) documentation for Customer master data activities
  • Assist with generating billing for all advertising revenue within 24 hours
  • Assist sales organization with ad order entry and rating.
  • Perform advertising research and assist with resolving customer queries
  • Input advertising adjustments.
  • Help resolve rating errors.
  • Work wrong rate and rating error queues in INFOR/ ADPOINT
  • Field incoming calls with billing questions.
  • Customer service to sales reps and external subscribers/advertisers.
  • TC Billing- upstream and downstream process of Order to cash, Knowledge and worked on MS Excel
  • Not ERP Specific
  • IC Role and not a client handling role
  • US Shift- 5:30 PM onwards

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