Medical Billing Specialist

1 day ago

Kolkata, West Bengal, India Gear Full time


Job Description:

Our client, a leading AI platform specializing in medical billing operations, is seeking dedicated and detail-oriented Medical Billing and Insurance Claims Specialists to join our team. The ideal candidates will have at least 6 months of experience in medical billing, insurance claims, or a related field and possess strong English proficiency. As part of our client-facing team, you will be providing vital support to client operations by ensuring accurate and compliant medical billing operations through outbound calling, data categorization, and transcript analysis.

Key Responsibilities:

  1. Outbound Calling:

    • Make outbound calls to insurance companies and payors to collect essential information, including claim statuses, denial reasons, and any additional relevant details.

    • Conduct all calls in full compliance with the company's guidelines and applicable healthcare regulations.

    • Maintain professionalism and ensure clear communication during each call.

  2. Data Categorization and Labeling:

    • Accurately record, categorize, and label calls or information gathered using the taxonomy and definitions provided by the client.

    • Ensure all claim statuses and call outcomes are properly labeled for consistency in reporting and easy analysis.

    • Deliver categorized data in periodic reports or through the portal developed by client, following the requested format and frequency.

  3. Call Transcript Analysis:

    • Analyze recorded call transcripts to extract actionable insights, identifying trends, recurring denial reasons, and other patterns.

    • Compile findings into periodic reports, providing valuable information to the Client to support process improvements and optimize workflows.

Qualifications:

  • Minimum of 6 months of experience in medical billing, insurance claims, or a related field.

  • Strong English proficiency, both verbal and written.

  • Familiarity with healthcare regulations and industry guidelines.

  • Excellent communication skills with the ability to make outbound calls to insurance companies and payors.

  • Detail-oriented and able to maintain accurate records.

  • Ability to work independently while adhering to internal guidelines and procedures.

  • Proficiency in Microsoft Office Suite or similar software; experience with medical billing software is a plus.

Additional Information:

This is a full-time position, and the successful candidate will work closely with the clients team to support their AI-powered platform in improving medical billing operations. The role offers an opportunity for professional growth and development within a dynamic, technology-driven environment.


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