Chat Support Executive

3 days ago


T T Nagar Bhopal Madhya Pradesh, India Nakhrali (fashion brand) Full time ₹ 1,80,000 - ₹ 3,00,000 per year

We, Nakhrali is a women's designer ethnic wear brand. We deal with party wear, bridals and sustainable everyday wear clothing. Nakhrali has been the choice of many Indian - international customers & influencers. We do Celebrity Bridals Styling to make them feel special on their big day.

We have styled more than 6,000 beautiful brides, 40,826 + Live customers & have a family of more than 1,00,000 + Instagram followers.

  • We are looking for a female candidate with the potential and passion to work in a fashion house and knowledge of fashion, styling & trends.
  • We seek a skilled Chat Support Executive to support our Customer Query Resolution .
  • This role is unique blend of creativity and attention to designing with knowledge of editing, design creation, typography and video editing.

Responsibilities:

  • Respond to customer inquiries via live chat in a timely and professional manner.
  • Candidate will be fluent in English
  • Provide accurate information about products, services, and policies.
  • Resolve customer issues and complaints with empathy and efficiency.
  • Maintain a high level of customer satisfaction by ensuring that all interactions are positive and productive.
  • Collaborate with other team members and departments to Deliver a positive customer service experience.
  • Answer customer questions quickly and politely through chat

Hr- Manager

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Application Question(s):

  • English Speaking

Experience:

  • total work: 1 year (Preferred)

Work Location: In person



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