Front Desk Executive

3 days ago


Raipur, Chhattisgarh, India Rama Group Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Name of the Project :
Rama Eiko

Job Location(s) :
Shankar Nagar, Raipur

Position Title :
Executive - Front Desk

Division/ Department :
Administration

Reporting To :
HR

Desired Qualification

Graduate in any discipline (Hospitality or Admin background preferred) with 2-3 years of relevant experience

Key Skills & Competencies


• Excellent communication (verbal & written)


• Knowledge of MS Office and travel booking tools


• Strong organizational and multitasking skills


• Attention to detail and accuracy

Job Purpose

To manage the front desk and reception area professionally, ensuring smooth communication and hospitality for visitors and employees.

Key Responsibilities

  • Greet and welcome visitors, guests, and employees with a professional demeanour.
  • Manage the reception area — maintain cleanliness, order, and a welcoming environment.
  • Handle incoming calls and correspondence; route them to the concerned departments.
  • Maintain visitor records and ensure adherence to security protocols.
  • Receive, sort, and distribute couriers or internal letters.
  • Maintain a log of incoming/outgoing documents and deliveries.
  • Maintain and update the daily staff attendance register accurately and share reports with HR as required.
  • Supervise pantry and housekeeping staff to maintain office cleanliness, hygiene, and efficient front-office support.

Administrative Support

  • Support administrative activities like office supplies, stationary, and vendor coordination.
  • Provide support for internal events, meetings, and conferences.
  • Maintain updated employees official contact & extension list.

Professional Conduct

  • Maintain a polite, confident, and professional demeanour at all times.
  • Demonstrate excellent communication and interpersonal skills.
  • Handle confidential information with discretion.
  • Perform any other duties or tasks as assigned by the reporting authority.


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