Jr Operations Client Partner

19 hours ago

Block th Floor Wing Pune India NielsenIQ Full time US$ 80,000 - US$ 1,20,000 per year

As the Jr Client Operations Partner, you will manage ongoing manufacturer database maintenance quality and scoping of change requests, reviewing new item placements and coding and leading client inquiry triage and resolution. You will directly communicate with clients and client operations support teams and collaborate with cross-functional Operations and Technology teams.

Responsibilities:

  • Scope and prototype change requests for custom databases.
  • Review new item reports and ensure items are placed as per client DB standards
  • Communicate with Sr. Client Operations Leaders and manufacturing clients regarding database updates and changes, including timelines for implementation.
  • Assist in the coding of new items and creating custom database market orders
  • Conduct database validation exercises for new product, market, and fact additions, as well as data inquiry corrections.
  • Maintain client database and category guidebooks.
  • Serve as the end-to-end owner of client inquiries related to database services and feasibility, product coding, and data quality (excluding coverage and methodology).
  • Address syndicated database support questions and client inquiries.
  • Collaborate with cross-functional operations and technology teams to resolve client inquiries and provide input into client health tracking metrics.
  • Work with the Extract team to understand extract challenges and re-run needs.
  • Open client inquiries and REAP tickets as necessary.

Qualifications

  • MBA graduate is preferred
  • Proficiency in management and maintenance of data modeling, and query optimization.
  • Knowledge of data extraction, transformation, and loading processes.
  • Experience with data validation and quality assurance.
  • Strong written and verbal communication skills to interact with clients and cross-functional teams (e.g., Operations, Technology) to resolve client issues.
  • Ability to explain technical concepts to non-technical stakeholders.
  • Analytical mindset to troubleshoot database issues and identify the correct teams to mitigate and provide resolutions.
  • Adaptability to handle unexpected challenges and changes.
  • Thoroughness in scoping change requests and documenting client inquiries.
  • Experience in client-facing roles and servicing clients is a plus.
  • Ability to manage multiple tasks and clients simultaneously, prioritize workload, and meet deadlines.
  • Detail-oriented approach to maintaining guidebooks and documentation.

  • Jr Operations Client Partner

    4 days ago

    Pune, Maharashtra, India NielsenIQ Full time

    As the Jr Client Operations Partner, you will manage ongoing manufacturer database maintenance quality and scoping of change requests, reviewing new item placements and coding and leading client inquiry triage and resolution. You will directly communicate with clients and client operations support teams and collaborate with cross-functional Operations and...

  • Client Partner

    3 weeks ago

    Pune, Maharashtra, India DViO Digital Full time

    Position: Client Partner Location: Pune Employment Type: Full-Time www.dviodigital.comAbout the Role:DViO Digital is hiring a Client Partner to manage key accounts and drive digital campaign execution. This role involves direct client engagement, campaign planning, coordination with internal teams, and ensuring timely delivery of digital initiatives. The...

  • Client Partner

    4 weeks ago

    Pune, Maharashtra, India Access Healthcare Full time

    Job DescriptionWe are seeking a Client Partner specializing in Medical Coding Denial who will also serve as a Voice and Accent Coach. This role is perfect for a professional with excellent communication and people skills, who is passionate about training and improving performance. The ideal candidate will facilitate training for new hires, audit calls, and...

  • Client Partner

    3 weeks ago

    Pune, Maharashtra, India Coforge Full time

    Job Title: Client Partner for Manufacturing /CPGSkills: Client Relationship Management, Strategic Sales Expertise, Industry Exp in Manufacturing & CPG, Negotiation, Account GrowthExperience: 12+ yearsLocation: Pune, IndiaJob Summery:Coforge is looking for a dynamic and results-driven Client Partner to lead and manage a global customer account in the...

  • Client Partner

    2 weeks ago

    Pune, Maharashtra, India Coforge Full time

    Job Title: Client Partner for Manufacturing /CPG Skills: Client Relationship Management, Strategic Sales Expertise, Industry Exp in Manufacturing & CPG, Negotiation, Account Growth Experience: 12+ years Location: Pune, India Job Summery: Coforge is looking for a dynamic and results-driven Client Partner to lead and manage a global customer account in...

  • Client Partner

    1 week ago

    Pune, Maharashtra, India DViO Digital Full time

    Position: Client PartnerLocation: PuneEmployment Type: Full-Timethe Role:DViO Digital is hiring a Client Partner to manage key accounts and drive digital campaign execution. This role involves direct client engagement, campaign planning, coordination with internal teams, and ensuring timely delivery of digital initiatives. The ideal candidate will have...

  • Jr. Customer Service Executive-vodafone Uk

    6 days ago

    India Tata Communications Full time

    Job Title: Jr. Customer Service Executive-Vodafone UK Job Code BU LOB Vertical PRVCMB11001-Jr. Customer Service Executive TCTSL Vodafone UK Delivery Solution Specialist - Operational role that works under direct supervision, responsible for day-to-day customer service operations - Maintain daily activities and routines. - Ensure SLA are achieved & work...

  • Client Partner

    1 week ago

    Pune, Maharashtra, India DViO Digital Full time

    Position: Client Partner Location: Pune Employment Type: Full-Time About the Role: DViO Digital is hiring a Client Partner to manage key accounts and drive digital campaign execution. This role involves direct client engagement, campaign planning, coordination with internal teams, and ensuring timely delivery of digital initiatives. The ideal...

  • Client Operations

    4 weeks ago

    India CIEL HR Full time

    Client Operations Leader Bruc Bond is a global financial services firm operating from Asia-Pacific Europe and the Middle-East Our mission is to simplify corporate banking We connect entity clients to a diverse network of partner banks and financial institutions and manage their relationship seamlessly for the long term We facilitate the opening of...

  • Client Partner

    1 week ago

    Pune, Maharashtra, India DViO Digital Full time

    Position: Client PartnerLocation: PuneEmployment Type: Full-Time the Role:DViO Digital is hiring a Client Partner to manage key accounts and drive digital campaign execution. This role involves direct client engagement, campaign planning, coordination with internal teams, and ensuring timely delivery of digital initiatives. The ideal candidate will have...